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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Just received my eight lug rim front rotor drilled and slotted with pads and anti-rattle clips have not installed yet but judging by the quality of what I see unbelievable deal $118 for the complete set unbelievable
rotten company placed an order only got part of it tried to get rest of the parts and have been nothing but a nightmare since. several emails and no response can't use the parts i bought until i get the other one this has been going on for a month what a way to do business
Second time wrong shipping. Do to Corona can't get return email for refund. Not happy when trying to have correct parts!
I understand the pandemic is terrible however customer service right now is horrible. I’ve been email and texting for over a week and no one have called or responded to the numerous emails and text that I have sent.
My parts have been saying waiting for pickup for the last two weeks. UPS says you never had it ready. I need my rack and pinion, and my upper ball joint. Order 397548.
They’d not way I believe all these reviews when I had so many problems, and all I see are people complaining about the same issue on Facebook. Detroit Axle just deletes all negative comments. My were late. I couldn’t contact or get any help from Detroit Axle. The strut we got was junk right out of the box, was the loudest strut I’ve ever heard, like it was empty inside. Again, no customer service or anything. The warranty is a joke, it’s only a sales ploy.
I ordered brakes and rotors. They arrived on time but were the wrong size. I asked to return them for the right size and they agreed to do so. I sent them back and have yet to hear from anyone in almost two weeks. I currently have no brakes on my car.
Absolutely worst customer service I’ve ever experienced in my entire life, I’ve been trying to get a my money back for almost a year now. The parts that I purchased were misrepresented and did not fit my vehicle. I bought two rear wheel hub assemblies with the bearing included for $75 they were ever ties to fit my GS 400 Lexus. When I receive them to the quality looked OK, but then when I went to go put them on my vehicle they were the completely wrong part. So I went to an auto parts store got the right partAnd continue to ... read more
Run for the Hills. I have sent multiple emails & have gotten zero response. Package was delivered damaged & missing parts. Purchased new hubs for a 2003 F250 & the stud threads were different then the factory. Had to buy 16 new lugs for $55.00.
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,158 reviews.
When is Detroit Axle open?
Detroit Axle is open now. It will close at 6:00 p.m.