Extended Stay America - Fishkill - Westage Center

Anonymous 

on Expedia

7 years ago

Avoid Really poor policy and procedures of no maid service. No where did it state nor were we told that a 6 night visit has no room cleaning. When I stopped at the front desk after no maid/ bed service after day 1, I was told they had very few people on the maid service but they would try to get it. I explained that it needed to happen. I then received a phone call from manager explaining they are not your average hotel and do not provide daily made service unless we stayed an additional night. I agreed that was not average ... read more

Ralph 

on Expedia

7 years ago

Could use a deep cleaning The room was in need of cleaning. There were multiple flies in the room and the table surfaces were sticky. The folks at the front desk were very friendly and they did offer us a discount because of the state of the room. 

Keith 

on Expedia

7 years ago

It looks like they house the homeless 

Sharon 

on Expedia

7 years ago

Very disappointed. Sheets shabby, worn Had to ask for cups. No ice machine on premise! Staff poor. Slow. Not trained. Room was full of smoke. Had to relocate. Didn't dare drink coffee or water. "Drug" aroma in hallways! Scrungly clientele. Price $125. I'm very upset with Expedia. This is the 2nd time this has occurred. Left after 1 nite. 

Anonymous 

on Expedia

7 years ago

Dirty, smelly room. My son instantly walked into the room and climbed onto the bed into something wet. It was gross. The room smelled bad also. We went to the nearby Walmart and bought air freshener. The continental breakfast was mini muffins. 

Eric 

on Expedia

7 years ago

Wouldn’t recommend Outdated, bed/pillows were extremely uncomfortable. Had to wait a half hour in the humid lobby with no AC waiting for my room which was booked via Hotels.com a month ago because “their system coulnt book me”. Would not recommend. 

bonnie 

on Expedia

7 years ago

Unsanitary Unprofessional staff. I’d rather sleep in my car! Disgusting all around. 

Anonymous 

on Expedia

7 years ago

Smelled everywhere. Lobby Smelled like smoke and musty. Hallways smelled like smoke. Room was unstocked, and no dishes or anything. No Ice Machines anywhere. 

Anonymous 

on Expedia

7 years ago

Disappointing. Staff/location made stay tolerable. Basic hotel amenities were either not available (fitness room, ice machine,in room coffee maker) or extremely poor (wifi, cleanliness). Hotel is in a good location with access to a lot, staff was extremely pleasant, making stay tolerable.Not a good value, as hotel was not inexpensive. Would NOT recommend and would be very reluctant to stay at another Extended Stay America hotel.