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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry your stay was not as good as we would have liked, we never want anyone to have a bad stay.
TERRIBLE, do NOT stay here! We did not feel safe here at all. The area is laden with all kinds of sketchy people. There was a woman putting up a fuss not wanting to leave the lobby and the police had to escort her out. Also, a guy roaming the parking lot and property, looking like he was trying to steal from whatever source he could steal from. The lady who checked us in was nice, but overworked, and the room we checked into was dirty, musty and neglected. I don’t normally like to waste money but we just had to leave because... read more
Business response:
Dear Guest, We're sorry to hear that your experience did not meet expectations. The safety and comfort of our guests are our top priorities, and we regret that you felt otherwise. Our team works hard to maintain a welcoming environment, and we appreciate your recognition of our front desk staff. We will address your concerns regarding cleanliness and overall experience with our team to improve. We hope you'll consider giving us another chance. Sincerely, Hotel Management
Room was good outside..drugy homeless
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that you found the room to your satisfaction. However, we regret any concerns you had regarding the area outside the hotel. Guest safety and comfort are our top priorities, and we work closely with local authorities to maintain a secure environment. Your input is valuable, and we appreciate you bringing this to our attention. We hope to provide an even better experience on your next visit. Sincerely, Hotel Management
Great place
Business response:
Dear Guest, Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Our team works hard to ensure every guest enjoys a comfortable and memorable stay, and it’s wonderful to know that we met your expectations. We truly appreciate your positive feedback and will continue striving to provide excellent service. We look forward to welcoming you back soon and ensuring your next stay is just as enjoyable.Sincerely,Hotel Management
The reason why I say this place is unsafe is because there is a ton of homeless individuals near there so you just got to watch out for your belongings more closely you're surrounding but the staff and the security there are very helpful of keeping their guests safe if anybody of the individuals that don't belong there they escort them off their property immediately so they did give us safe just you and go out there by yourself don't eat at the Burger King that's next to their property don't get the gas at the property next ... read more
Business response:
Dear Guest, Thank you for your feedback. We appreciate your recognition of our staff and security team’s efforts in maintaining a safe environment for our guests. While we cannot control external surroundings, we remain committed to guest safety. Our housekeeping services align with extended-stay accommodations, and additional amenities are available upon request. We apologize if the beds did not meet your comfort expectations. Your insights help us improve, and we look forward to welcoming you back for a better experience.S... read more
Took an hour to check in because somebody was late for their shift.
Business response:
I am so sorry it took some time to get you checked in, It is never our intentions to have a guest wait so long. Please accept my apology.
There were ants in my bed Was too tired to care Woke up and felt pretty disgusted though. Clean otherwise but… Ants
Business response:
Dear Guest,Thank you for taking the time to share your review about your recent stay. We are very disappointed to learn of the issues you experienced, and we want to extend our apologies for these frustrations during your time with us. We value our guest's feedback and are grateful for comments that can help us identify areas where we may need additional attention. We will address this appropriately, and we hope you will revisit and allow us to give you the outstanding experience that we are known for providing.Sincerely,Hot... read more
This area is unsafe. Very noisy. Couldn’t sleep at all.
Business response:
Dear Guest,Thank you for sharing your feedback. We are sorry to hear about the issues you experienced during your stay. We understand how important a peaceful and secure environment is for our guests, and we apologize for not meeting your expectations. Your comments are invaluable, and we will share them with our team to ensure a better experience for future guests. We hope to offer you a more comfortable experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 3.7 star rating with 2,196 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.