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Fidelity Warranty Services, Inc. - Deerfield Beach, FL
- Automotive
- Deerfield Beach, FL
About this business
Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just had our transmission replaced on our 2019 Pacifica at 98,000 miles. The guy at the repair shop said that Fidelity insisted on replacing it with a new transmission, not a rebuilt one. He also said that other warranty companies he's worked with don't require that. He was impressed - and so were we!
THE YOUNG LADY THAT TOOK CAR OF BOTH MY CLAIMS PROVIDED PHENOMENAL SERVICE HAD A GREAT ATTITUDE AND WENT ABOVE AND BEYOND TO TAKE CARE OF ME. THIS IS THE BEST SERVICE I HAVE RECEIVED FROM THIS COMPANY IN MY HONEST OPINION THERE ARE SEVERAL PEOPLE THERE THAT CAN BENEFIT FROM THIS YOUNG LADYS CUSTOMER SERVICE SHE NEEDS A RAISE AS WELL AS NEEDS TO GIVE ADVICE TO SOME OF YOUR REPA TO HER I SAY THANK YOU FOR THE TRULY EXCEPTIONAL SERVICE SHE PROVIDED THANK YOU THANK YOU THANK YOU
Business response:
Hi Christian, Thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. Katrina will be excited to read your comments.
A special shout out to JANKO! He was wonderful. Very thorough and what really stood out was he checked everything out before he answered. I have had questions as I am sure most of us have, where I have inquired about something and the person answers without checking and well most of us know the result even if we’ll meant. Anyway Kudos to you JANKO! Keep up the good work 👍👍👍👍👍
What a great experience !!! Jim handled our customers repair wonderfully !!! Originally declined ...... did more research and called us back and approved the claim !! Thank you for the Amazing customer service !! Floyd @ Rocky Mountain Yeti , Jackson WY
I wanted to thank Kelly , Donna ,Katrina and the entire company Fidelity Warranty Services Inc. for all their help Sincerely Fidel Mogollon Erick Pacheco
Easy process and follow-up given as well.
it was really good thanks david
Business response:
Hi David, Thank you for taking the time to provide an awesome review.
Great service
Business response:
Hi Mike, Thank you for the fantastic rating.
My rep was very helpful and reassuring.
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 4.9 star rating with 359 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is closed now. It will open on Monday at 8:00 a.m.
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