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Fidelity Warranty Services, Inc.

4.9
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About this business

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more

Location details

500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9360 reviews
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Linda L.'s profile image
Linda L. 
on Birdeye

9 months ago

We just had our transmission replaced on our 2019 Pacifica at 98,000 miles. The guy at the repair shop said that Fidelity insisted on replacing it with a new transmission, not a rebuilt one. He also said that other warranty companies he's worked with don't require that. He was impressed - and so were we! 

Christian B.'s profile image
Christian B. 
on Birdeye

2 years ago

THE YOUNG LADY THAT TOOK CAR OF BOTH MY CLAIMS PROVIDED PHENOMENAL SERVICE HAD A GREAT ATTITUDE AND WENT ABOVE AND BEYOND TO TAKE CARE OF ME. THIS IS THE BEST SERVICE I HAVE RECEIVED FROM THIS COMPANY IN MY HONEST OPINION THERE ARE SEVERAL PEOPLE THERE THAT CAN BENEFIT FROM THIS YOUNG LADYS CUSTOMER SERVICE SHE NEEDS A RAISE AS WELL AS NEEDS TO GIVE ADVICE TO SOME OF YOUR REPA TO HER I SAY THANK YOU FOR THE TRULY EXCEPTIONAL SERVICE SHE PROVIDED THANK YOU THANK YOU THANK YOU 

Business response:

Hi Christian, Thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. Katrina will be excited to read your comments. 

Levona M.'s profile image
Levona M. 
on Birdeye

2 years ago

A special shout out to JANKO! He was wonderful. Very thorough and what really stood out was he checked everything out before he answered. I have had questions as I am sure most of us have, where I have inquired about something and the person answers without checking and well most of us know the result even if we’ll meant. Anyway Kudos to you JANKO! Keep up the good work 👍👍👍👍👍 

FLOYD J.'s profile image
FLOYD J. 
on Birdeye

2 years ago

What a great experience !!! Jim handled our customers repair wonderfully !!! Originally declined ...... did more research and called us back and approved the claim !! Thank you for the Amazing customer service !! Floyd @ Rocky Mountain Yeti , Jackson WY 

FIDEL M.'s profile image
FIDEL M. 
on Birdeye

2 years ago

I wanted to thank Kelly , Donna ,Katrina and the entire company Fidelity Warranty Services Inc. for all their help Sincerely Fidel Mogollon Erick Pacheco 

Laura R.'s profile image
Laura R. 
on Birdeye

2 years ago

Easy process and follow-up given as well. 

David Montes de O.'s profile image
David Montes de O. 
on Birdeye

2 years ago

it was really good thanks david 

Business response:

Hi David, Thank you for taking the time to provide an awesome review. 

Mike's profile image
Mike 
on Birdeye

2 years ago

Great service 

Business response:

Hi Mike, Thank you for the fantastic rating. 

TYRRELL B.'s profile image
TYRRELL B. 
on Birdeye

3 years ago

My rep was very helpful and reassuring. 

Frequently asked questions about Fidelity Warranty Services, Inc.

How is Fidelity Warranty Services, Inc. rated?

Fidelity Warranty Services, Inc. has a 4.9 star rating with 360 reviews. 

When is Fidelity Warranty Services, Inc. open?

Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.