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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased 10 year warranties for both of my cars. Fidelity has always been fair in paying claims. $100 deductible is the option I always select. Sometimes they make the manufacturer pay when its a known defect. They handle everything.I have so far purchased 4 extended warranties with fidelity. The peace of mind not worrying about the cars breaking down is well worth the money.
Excellent service and follow up. Fidelity. Did a wonderful job following up on my claim. Very pleased with outcome. Got my car back on the road. Thank you Timothy and Randy for your help and professionalism. Easy to communicate and response was timely.
Alex, thank you very much for your excellent attention and for helping me with my claim, which you helped me to resolve quickly. I really feel very happy and blessed to have bought the insurance with you. Thanks
Business response:
We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
I was so frantic this morning when my 2019 Ford Edge started stalling on the highway! When I contacted Maxcare by Fidelity I was immediately calmed by Edgar and he directed me on my coverage and how to start a claim. Edgar broke everything down for me and give me a great starting point! I thank you so much because I had no clue what to do or where to begin ! THANK YOU EDGAR!
Business response:
Hello Unica. We are ecstatic over your amazing review. We truly appreciate you choosing us to take care of your mechanical breakdown needs.
Spoke to Hubert with my Platinum Coverage Plan. He was patient and made sure all my questions were answered. Hung up the phone feeling protected in my warranty
Business response:
Hello Ms. ***** We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
My 2015 Audi Q5 was sold used by an Audi dealer, at the time I bought the car with 29000 miles, it's 5 year factory warranty was almost up. When I purchased the car, I was sold a Fidelity warranty (5 year, 60000 miles from purchase date and mileage) Fast forward to 2 years later, the connecting rod bearing on my engine snapped, absolutely ruining my engine, however no engine light ever came on surprisingly. I took care of my car religiously, and never pushed the car to its limits. What could have been a $16000 repair, Fideli... read more
Business response:
Thank you for the kind words, Mr. ********! We are so happy your claim was such a great success. Please share your experience with friends and family who *** need a vehicle service contract. We aim to provide fantastic service to our customers, such as yourself. Thanks again!
Each time I spoke with someone from Fidelity my questions and my concerns were addressed promptly. I gained so much information from each call I made and it was done in a consistent orderly and professional manner.
Business response:
Hello Ms. *****, Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.
Very helpful and cooperative. Eddie was extremely helpful. He covered every concern I had.
Business response:
Hello Mr. ******* We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
excellent timely service. processed my request in short fashion and with a smile. keep up the friendly help
Business response:
Hello Mr. *******. We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 4.9 star rating with 378 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.