Fidelity Warranty Services, Inc.

A relief to know all I had to pay was deductable. No hassle!

We bought a Platinum protection warranty on our used 2012 Kia Sorento. We were fortunate that we never had to use the warranty. I always felt, when we bought the policy, that if we were lucky enough to never have serious car problems that somehow, in the end, we wouldn't get our full warranty amount back. I was wrong! Today we received our check for the full price we paid. It is a great thing to say that a warranty was worth the money and that they stood behind the purchase agreement 100%. Thank you Fidelity Warranty Services for being an honest business that provides an important service to those who purchase a used car.

Dry easy prays to have my car repaired, no concerns in regards to overall process.

Fast payment. Hassle-free. Very happy that my Jeep was covered with the bumper to bumper warranty.

I've never dealt with an easier process. My wife recently had a flat while driving out of state and needed an immediate repair. Because this was out of area and we didn't have time to call into the Fidelity to preapprove this repair, I was expecting to have to argue with the claims processor when I called this in the day later. When I did call, it took less than 5 minutes for them to gather my info and process the claim. We received the reimbursement check a few days later. Thanks for exceeding expectations and making it very easy to work through this claim.

Great company , have used them for 2 warranties on my Acura's . I just bring my cars to the dealer , just pay the deductible car fixed .

I've had Fidelity Warranty auto services on my 2012 Acura TL for four years. Two weeks ago was the first time that I had to use the service. The customer service rep with whom I spoke was very courteous, professional, and helpful. He answered all of my questions and guided me through the repair process. My car needed $2600 worth of work for multiple issues, most of which was covered under my warranty. My service advisor at the Acura dealer simply called in, explained the problem, outlined the parts and labor that would be needed, and Fidelity took care of the rest. My service advisor said Fidelity Warranty is the best company that he has worked with in his 10+ years as a service advisor. Fidelity paid my claim within hours of my service advisor calling and my car was fixed within two days. I had a wonderful experience.

My 2014 Kia Cadenza needed a new entertainment unit which costs about 900. Kia called the service dept and took care of the radio with no cost. I didn't even have to be reimbursed; they paid the dealer direct which was great. I am looking to buy another car and looking for the same policy. Thank you