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  1. Deerfield Beach, FL
  2. Automotive
  3. Fidelity Warranty Services, Inc.
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Fidelity Warranty Services, Inc.

4.9
  • Automotive
  • Deerfield Beach, FL
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About this business

Automotive

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more

Location details

500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed

Frequently asked questions about Fidelity Warranty Services, Inc.

How is Fidelity Warranty Services, Inc. rated?

Fidelity Warranty Services, Inc. has a 4.9 star rating with 341 reviews. 

When is Fidelity Warranty Services, Inc. open?

Fidelity Warranty Services, Inc. is closed now. It will open on Monday at 8:00 a.m. 

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Business information

  • 500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
  • https://www.fidelitywarrantyservices.com/
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  • Reviews (125)
  • google logoGoogle reviews (216)
Linda L.'s profile image
Linda L. 
on Birdeye

4 weeks ago

We just had our transmission replaced on our 2019 Pacifica at 98,000 miles. The guy at the repair shop said that Fidelity insisted on replacing it with a new transmission, not a rebuilt one. He also said that other warranty companies he's worked with don't require that. He was impressed - and so were we! 

Ernest R's profile image
Ernest R 
on BBB

a year ago

Excellent service and follow up. Fidelity. Did a wonderful job following up on my claim. Very pleased with outcome. Got my car back on the road. Thank you Timothy and Randy for your help and professionalism. Easy to communicate and response was timely. 

Elisa A's profile image
Elisa A 
on BBB

a year ago

Alex, thank you very much for your excellent attention and for helping me with my claim, which you helped me to resolve quickly. I really feel very happy and blessed to have bought the insurance with you. Thanks 

Business response:

We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you! 

Christian B.'s profile image
Christian B. 
on Birdeye

a year ago

THE YOUNG LADY THAT TOOK CAR OF BOTH MY CLAIMS PROVIDED PHENOMENAL SERVICE HAD A GREAT ATTITUDE AND WENT ABOVE AND BEYOND TO TAKE CARE OF ME. THIS IS THE BEST SERVICE I HAVE RECEIVED FROM THIS COMPANY IN MY HONEST OPINION THERE ARE SEVERAL PEOPLE THERE THAT CAN BENEFIT FROM THIS YOUNG LADYS CUSTOMER SERVICE SHE NEEDS A RAISE AS WELL AS NEEDS TO GIVE ADVICE TO SOME OF YOUR REPA TO HER I SAY THANK YOU FOR THE TRULY EXCEPTIONAL SERVICE SHE PROVIDED THANK YOU THANK YOU THANK YOU 

Business response:

Hi Christian, Thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. Katrina will be excited to read your comments. 

Unica M's profile image
Unica M 
on BBB

a year ago

I was so frantic this morning when my 2019 Ford Edge started stalling on the highway! When I contacted Maxcare by Fidelity I was immediately calmed by Edgar and he directed me on my coverage and how to start a claim. Edgar broke everything down for me and give me a great starting point! I thank you so much because I had no clue what to do or where to begin ! THANK YOU EDGAR! 

Business response:

Hello Unica. We are ecstatic over your amazing review. We truly appreciate you choosing us to take care of your mechanical breakdown needs. 

Levona M.'s profile image
Levona M. 
on Birdeye

a year ago

A special shout out to JANKO! He was wonderful. Very thorough and what really stood out was he checked everything out before he answered. I have had questions as I am sure most of us have, where I have inquired about something and the person answers without checking and well most of us know the result even if we’ll meant. Anyway Kudos to you JANKO! Keep up the good work 👍👍👍👍👍 

Brenda Lee B's profile image
Brenda Lee B 
on BBB

a year ago

Spoke to Hubert with my Platinum Coverage Plan. He was patient and made sure all my questions were answered. Hung up the phone feeling protected in my warranty 

Business response:

Hello Ms. ***** We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you! 

FLOYD J.'s profile image
FLOYD J. 
on Birdeye

a year ago

What a great experience !!! Jim handled our customers repair wonderfully !!! Originally declined ...... did more research and called us back and approved the claim !! Thank you for the Amazing customer service !! Floyd @ Rocky Mountain Yeti , Jackson WY 

Jason B's profile image
Jason B 
on BBB

a year ago

My 2015 Audi Q5 was sold used by an Audi dealer, at the time I bought the car with 29000 miles, it's 5 year factory warranty was almost up. When I purchased the car, I was sold a Fidelity warranty (5 year, 60000 miles from purchase date and mileage) Fast forward to 2 years later, the connecting rod bearing on my engine snapped, absolutely ruining my engine, however no engine light ever came on surprisingly. I took care of my car religiously, and never pushed the car to its limits. What could have been a $16000 repair, Fideli... read more

Business response:

Thank you for the kind words, Mr. ********! We are so happy your claim was such a great success. Please share your experience with friends and family who *** need a vehicle service contract. We aim to provide fantastic service to our customers, such as yourself. Thanks again! 

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