Fidelity Warranty Services, Inc.

Name: Fidelity Warranty Services, Inc.
Address: 500 Jim Moran Blvd, Deerfield Beach, FL, 33442, US
Telephone: (800) 327-5172
Price range: $$
Rating: 4.9

4.9

★★

291 reviews

|Automotive|Deerfield Beach, FL 33442

500 Jim Moran Blvd, Deerfield Beach, FL 33442

(800) 327-5172

https://www.fidelitywarrantyservices.com/

Closed now

About

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for your needs. Learn more about how you can protect yourself and your loved ones. FWS’s products and programs can be purchased through more than 3,700 dealers nationwide.

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4.9

★★

291 reviews

5★273

4★14

3★4

2★0

1★0

Reviews(119)

Google Reviews(172)

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Levona M. on Birdeye

★★

10 days ago

A special shout out to JANKO! He was wonderful. Very thorough and what really stood out was he checked everything out before he answered. I have had questions as I am sure most of us have, where I have inquired about something and the person answers without checking and well most of us know the result even if we’ll meant. Anyway Kudos to you JANKO! Keep up the good work 👍👍👍👍👍

FLOYD J. on Birdeye

★★

a month ago

What a great experience !!! Jim handled our customers repair wonderfully !!! Originally declined ...... did more research and called us back and approved the claim !! Thank you for the Amazing customer service !! Floyd @ Rocky Mountain Yeti , Jackson WY

Jason B on BBB

★★

a month ago

My 2015 Audi Q5 was sold used by an Audi dealer, at the time I bought the car with 29000 miles, it's 5 year factory warranty was almost up. When I purchased the car, I was sold a Fidelity warranty (5 year, 60000 miles from purchase date and mileage) Fast forward to 2 years later, the connecting rod bearing on my engine snapped, absolutely ruining my engine, however no engine light ever came on surprisingly. I took care of my car religiously, and never pushed the car to its limits. What could have been a $16000 repair, Fidelity covered it after a long process of sending their adjuster out, my car was in the shop 3 weeks, not the end of the world. I am so happy to say that literally all I am paying is $250. That kind of money can be detrimental to someone, and would have caused me to junk the car if not covered. I am one of the few who made it out unscathed, but I am so glad I was sold that warranty!

Business Response:

Thank you for the kind words, Mr. ********! We are so happy your claim was such a great success. Please share your experience with friends and family who *** need a vehicle service contract. We aim to provide fantastic service to our customers, such as yourself. Thanks again!

Kathy B on BBB

★★

2 months ago

Each time I spoke with someone from Fidelity my questions and my concerns were addressed promptly. I gained so much information from each call I made and it was done in a consistent orderly and professional manner.

Business Response:

Hello Ms. *****, Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.

Robert R on BBB

★★

2 months ago

Very helpful and cooperative. Eddie was extremely helpful. He covered every concern I had.

Business Response:

Hello Mr. ******* We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!

Sean B on BBB

★★

2 months ago

excellent timely service. processed my request in short fashion and with a smile. keep up the friendly help

Business Response:

Hello Mr. *******. We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!

FIDEL M. on Birdeye

★★

3 months ago

I wanted to thank Kelly , Donna ,Katrina and the entire company Fidelity Warranty Services Inc. for all their help Sincerely Fidel Mogollon Erick Pacheco

Laura R. on Birdeye

★★

3 months ago

Easy process and follow-up given as well.

CB on BBB

★★

3 months ago

I received exceptional help from Aro. He was very knowledgeable and courteous.

Business Response:

Hello Mr. ********* We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!