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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 2014 Kia Cadenza needed a new entertainment unit which costs about 900. Kia called the service dept and took care of the radio with no cost. I didn't even have to be reimbursed; they paid the dealer direct which was great. I am looking to buy another car and looking for the same policy. Thank you
Business response:
Hi Jared, Thank you for taking the time to write such a great review! We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future car buying needs
I received excellent customer service today from representative Michael Perez when requesting documents to educate me on my coverage. He was patient, knowledgeable, and extremely professional.
Business response:
Dorian, Thank you so much for your kind words and generous review. We really appreciate you taking the time to share your experience with us. We will share your feedback with Michael. Cheers, JM&A Group
I want to revise my previous review. Monica Ricciardi was very helpful and efficient. She solved my issue the same day I spoke with her. I couldn't ask for better support. Thanks, Monica!
I just want to give kudos to David. Thank u David!
Business response:
Thank you so much for your kind words!
I was very please with service I receive from Lester Glenn Hyundai in Toms River. TJ was very helpful and I loved the periodic texting throughout the day he sent me in order to keep me updated.
Business response:
We appreciate your positive feedback! Thank you so much for the review.
Everything went so smoothly and the process was easy. Loved it.
Business response:
We appreciate your positive feedback! Thank you so much for the review.
Had a brief disagreement about whether the repair was covered, but once the decision was made everything was great!
Business response:
Thank you for taking the time to share your experience! We appreciate your business and look forward to working with you again.
I had the opportunity to use my extended warranty (Fidelity Warranty Services) and found the service request was processed and approved quickly it was like using my basic warranty service. I was glad we purchased it.
Business response:
Thanks for taking the time to write such a terrific review! We take great pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future needs.
Having Fidelity has been a life saver on numerous occasions, when i lost my job and running off my saving and my car was acting up. I forgot i had Fidelity until i notice a charge on my account for a small amount I called Fidelity up and people there had assisted me saying that my warranty covers those type of issues i was having i went from paying a deductible and getting a new transmission replaced to a whole new engine at little cost to me. Thank you Fidelity for being there for me at my time of need. ps . Mr. Blaine w... read more
Business response:
Hi Anthony, thanks for taking the time to write such a terrific review! We take great pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future needs!
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 2.7 star rating with 905 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is closed now. It will open tomorrow at 8:00 a.m.