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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The gentleman I spoke with was very helpful and informative about my contract. Thanks!
Business response:
Hello Stanley. We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
GREAT company to work with. I work at a Honda dealership in service and call in claims for customers. This company (specifically KENNY) makes the process simple and fun. Thank you Kenny my man keep up the good work and have fun man!
Business response:
Hello Tyler, Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.
Very courteous, precise, and told me exactly what I needed to do
Business response:
Dear Ms. ******* I am so happy we were able take care of your concern! We aim to provide awesome customer service, so it's amazing to hear that you feel we provide it! Thanks again!
They were extremely helpful. I would highly recommend. They were awesome. Very thorough.
Business response:
Thank you for the awesome review, Ms. ******* We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
Ryan Sheaffer was extremely knowledgeable and helpful. Our conversation lasted less than 10 minutes and six days later I received my refund check. Best customer service experience ever!
Business response:
Thank you for the awesome review, Ms. ******* We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
Thanks Rogelio(Roger) Rodriguez for your help and prompt response. After 3 reps and 4 calls finally Roger was able to get me the info requested and with a follow call from Roger to clarify questions I had. Thanks again Roger for your help. Rick P
Business response:
Thank you for the awesome review, Mr. Perez! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
The customer rep was awesome and answered my questions promptly. I was impressed with his willingness to assist me and his professionalism. One of my best experiences with a customer rep.
Business response:
Hello Mr. Impson. We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
Andrew Wendt was extremely professional and helpful! He spoke clearly and was patient. Truly an asset to your company!
Business response:
Hello Ms. ******** Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.
We called Fidelity about a claim so that we could better understand the decision making process. Brett Stallerd was the representative who listened to all of our concerns and did due diligence on the company's behalf. We definitely appreciated his professionalism and patience. Thank you for your assistance Brett.
Business response:
Hello Mr. Nguyen. We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you!
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 4.9 star rating with 349 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is closed now. It will open on Monday at 8:00 a.m.