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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recognition to Joshua Woods. He provided the best customer service.
Business response:
Thank you so much for your generous rating and kind words . We really appreciate you taking the time to share your experience with us. Cheers, JM&A Group
Called late on the 3rd of July and Narcisse Antoine was patient and answered all my questions. I now feel good about towing the car to the dealer for service. Great customer service.
Business response:
Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.
I was given an option to purchase this "extended warranty" through a dealer when I purchased a fairly high end used car ($38k). Although the car overall has been very good, two major repairs, a handful of minor repairs along with the "peace of mind" that had after that, made the purchase a very worthwhile.
Business response:
Hi Gary, Thank you for taking the time to write such a fabulous review! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.
Perfect service fast and very clean friendly staff
Business response:
Dear George, Thank you for taking the time to write such a great review! We take tremendous pride in delivering fantastic customer service so your input means a lot to us. We hope you continue choosing us for your future car buying needs.
Thank you Sara for your amazing customer service and prompt response! In what could have been a painful process, you made the claim easy and efficient! Great work!
Business response:
Hi Peter, Thank you for taking the time to write such a fabulous review! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.
Everyone I have ever dealt with at Fidelity has been professional and courteous, including Richard
Business response:
Dear Jerry, Thank you for taking the time to write such a great review! We take tremendous pride in delivering fantastic customer service so your input means a lot to us. We hope you continue choosing us for your future car buying needs.
I am extremely appreciative of the helpful guidance and enthusiastic support I received from Sara Larson in submitting my first ever claim. Admittedly, I was clueless but Sara was more patient than anyone has the right to ask in expeditiously addressing my concerns. Thank you so much! And congratulations on finding her!
Business response:
Thank you for taking the time to write such a fabulous review! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.
We bought a Platinum protection warranty on our used 2012 Kia Sorento. We were fortunate that we never had to use the warranty. I always felt, when we bought the policy, that if we were lucky enough to never have serious car problems that somehow, in the end, we wouldn't get our full warranty amount back. I was wrong! Today we received our check for the full price we paid. It is a great thing to say that a warranty was worth the money and that they stood behind the purchase agreement 100%. Thank you Fidelity Warranty Se... read more
Business response:
Hi Lise, Thank you for taking the time to write such a great review! We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future car buying needs. Best Regards!
I've had Fidelity Warranty auto services on my 2012 Acura TL for four years. Two weeks ago was the first time that I had to use the service. The customer service rep with whom I spoke was very courteous, professional, and helpful. He answered all of my questions and guided me through the repair process. My car needed $2600 worth of work for multiple issues, most of which was covered under my warranty. My service advisor at the Acura dealer simply called in, explained the problem, outlined the parts and labor that would be ne... read more
Business response:
Thank you so much for your generous review. We really appreciate you taking the time out to share your experience. Cheers, JM&A Group!
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 2.7 star rating with 905 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is closed now. It will open tomorrow at 8:00 a.m.