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Fidelity Warranty Services, Inc.

4.9
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About this business

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more

Location details

500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9360 reviews
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Manny's profile image
Manny 
on Birdeye

3 years ago

You all did a superb job! 

Jordan's profile image
Jordan 
on Birdeye

3 years ago

Great team effort! I appreciate everyone in the claims dept. Very easy to work with. 

Business response:

Hi Jordan, Again, thank you for taking time to provide your feedback and great rating. 

Jordan's profile image
Jordan 
on Birdeye

3 years ago

Jim was very helpful and also professional. I appreciate his attention to detail and also very easy to work with! Thank you Jordan Windham 

Business response:

Thanks for taking time to provide feedback on your experience. Jim will be happy to hear it. 

David's profile image
David 
on Birdeye

3 years ago

Amazing best company to work with. 

Business response:

Hi David, Thank you for taking time to provide your generous review. 

Sue D.'s profile image
Sue D. 
on Birdeye

3 years ago

I have purchased the FW Platinum plan twice on cars.My 2013 Hyundai Genesis transmission shifted hard between 1st & 2nd gear. First the module was changed, this did not fix the issue. Dealer had a rep from FW visit & the trans was replaced. So worth it. 

Business response:

Hi Sue, Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs. 

quique m.'s profile image
quique m. 
on Birdeye

3 years ago

I was a little scared when my transmission failed, since extended warranties have a bad reputation of not following through. Fidelity representatives were nice and helpful the inspector came out and approved my claim with no bs. Thank you 

Business response:

Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs. 

Laverne G.'s profile image
Laverne G. 
on Birdeye

3 years ago

Recognition to Joshua Woods. He provided the best customer service. 

Business response:

Thank you so much for your generous rating and kind words . We really appreciate you taking the time to share your experience with us. Cheers, JM&A Group 

Saturn A.'s profile image
Saturn A. 
on Birdeye

3 years ago

Called late on the 3rd of July and Narcisse Antoine was patient and answered all my questions. I now feel good about towing the car to the dealer for service. Great customer service. 

Business response:

Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs. 

Gary G.'s profile image
Gary G. 
on Birdeye

4 years ago

I was given an option to purchase this "extended warranty" through a dealer when I purchased a fairly high end used car ($38k). Although the car overall has been very good, two major repairs, a handful of minor repairs along with the "peace of mind" that had after that, made the purchase a very worthwhile. 

Business response:

Hi Gary, Thank you for taking the time to write such a fabulous review! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.  

Frequently asked questions about Fidelity Warranty Services, Inc.

How is Fidelity Warranty Services, Inc. rated?

Fidelity Warranty Services, Inc. has a 4.9 star rating with 360 reviews. 

When is Fidelity Warranty Services, Inc. open?

Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.  

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