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Fidelity Warranty Services, Inc. - Deerfield Beach, FL

4.9

Automotive
Deerfield Beach, FL

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About this business

Automotive

Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more

Location details

500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9359 reviews

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Manny

on Birdeye

3 years ago

You all did a superb job!

Jordan

on Birdeye

3 years ago

Great team effort! I appreciate everyone in the claims dept. Very easy to work with.

Business response:

Hi Jordan, Again, thank you for taking time to provide your feedback and great rating.

Jordan

on Birdeye

3 years ago

Jim was very helpful and also professional. I appreciate his attention to detail and also very easy to work with! Thank you Jordan Windham

Business response:

Thanks for taking time to provide feedback on your experience. Jim will be happy to hear it.

David

on Birdeye

3 years ago

Amazing best company to work with.

Business response:

Hi David, Thank you for taking time to provide your generous review.

Sue D.

on Birdeye

3 years ago

I have purchased the FW Platinum plan twice on cars.My 2013 Hyundai Genesis transmission shifted hard between 1st & 2nd gear. First the module was changed, this did not fix the issue. Dealer had a rep from FW visit & the trans was replaced. So worth it.

Business response:

Hi Sue, Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.

quique m.

on Birdeye

3 years ago

I was a little scared when my transmission failed, since extended warranties have a bad reputation of not following through. Fidelity representatives were nice and helpful the inspector came out and approved my claim with no bs. Thank you

Business response:

Thank you for taking the time to provide a fabulous rating! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.

Laverne G.

on Birdeye

3 years ago

Recognition to Joshua Woods. He provided the best customer service.

Business response:

Thank you so much for your generous rating and kind words . We really appreciate you taking the time to share your experience with us. Cheers, JM&A Group

Saturn A.

on Birdeye

3 years ago

Called late on the 3rd of July and Narcisse Antoine was patient and answered all my questions. I now feel good about towing the car to the dealer for service. Great customer service.

Business response:

Gary G.

on Birdeye

3 years ago

I was given an option to purchase this "extended warranty" through a dealer when I purchased a fairly high end used car ($38k). Although the car overall has been very good, two major repairs, a handful of minor repairs along with the "peace of mind" that had after that, made the purchase a very worthwhile.

Business response:

Hi Gary, Thank you for taking the time to write such a fabulous review! We take immense pride in providing superior customer service so your feedback means a great deal to us. We hope you continue selecting us for your future car buying needs.