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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called this morning with an inquiry on my platinum warranty. Spoke with Richard. Extremely helpful.
Business response:
Hello Ms. ******* Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.
Received help with service from Jarvis Bass. He went above and beyond his duties to get me taken care of and it is truly appreciated. I have had a very hard time with my dealer getting my repairs and to be honest I thought I would hit a road block with them as well. But I had the complete opposite experience and now on my way to having work completed and covered. Thanks to Jarvis for all your help and being a complete pleasure to work with!
Business response:
Thank you for the awesome review, Ms. ******** We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
I called the company to ask questions about my warranties and was assisted by Andrew Osborn who was exceptional at his job. He answered all my questions with great patience and assisted me with a claim.
Business response:
Thank you for the awesome review, Ms. ******* We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
Outstanding follow- up and overall customer service. Adjuster was knowledgeable and made me feel like my time was important
Business response:
Thank you for the awesome review, Mr. Twiford! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
I did not realize struts were under my warranty until after the mechanic had begun work I called Fidelity and the had the mechanic call them. More then half of my $1300 bill is covered . I am so Very very pleased.
Business response:
Hello Ms. Pascual. We are ecstatic over your amazing review. We truly appreciate you choosing us to take care of your mechanical breakdown needs.
The customer service I received from Galvin, (which I apologize if name is incorrect) was outstanding. He was very knowledgeable and treated me with dignity and respect. This type of customer service is hard to find in these times. Please acknowledge this gentleman for his outstanding representation of your company. Thank you.
Business response:
Thank you for the awesome review, Mr. Eppes! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
Best extended warranty company best customer service. Always make it easy and the service advisor and customer
Business response:
Hello Mr. ******** Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon.
Roger made filing my claim so quick and easy!! Great personality!!
Business response:
Thank you for the awesome review, Ms. Levy! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
I would very much like to thank Dewald Du Plessis and Brett B. for going thru the extra work on my warranty claim even when I thought they were done working with me! If any company had people with their caliber working for them, it would be a company worth dealing with! Thanks again and thank you to Fidelity!
Business response:
Thank you for the awesome review, Mr. ****** We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others.
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 4.9 star rating with 349 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.