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Groove Subaru
- Automotive
- Englewood, CO
About this business
Why Choose Groove Subaru? There are so many reasons to choose Groove Subaru over all the car dealers serving Denver, Englewood and surrounding areas. Our door-to-door delivery program allows you to shop online and choose a car from our inventory without ever leaving the comfort of your own home. With this program, you will work with one of our friendly sales team members over the phone or online, and your new Subaru (and all the paperwork) will arrive at your door within 24 hours. Customer service just doesn't get better th... read more
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The finance department at this dealership is not good. They are showing high rate of interest till customer gets counter office. The working ethics are not good and they are not customer centric
They are responsive, friendly and service oriented to their customers. I am satisfied with the staff.
Dropping off my car took 45 minutes and I was told on the phone I would get an uber but was told that I’d receive a rental car overnight instead.
Bought a used Certified vehicle from groove Subaru just for them to not honor the items that they said they would fix from flipping the trade in vehicle so quickly. Total snakes at this establishment and customers do not get treated with respect. xxxx can’t even get my sales guy to return a call or corresponding management. DONT BUY HERE.
Have had good luck with Groove Toyota. Decided to try Groove Subaru nearby. Six days..... Scheduled an appointment for Tuesday, Jan 10 at 7:15 AM to see whether there was an exhaust leak on my 2017 Forester. Got a call rescheduling for Thursday, Jan 12, at 11:30 due to labor shortage. Thursday, Jan 12, Day 2 - Arrived at 11:15. Told to go home instead of waiting as I had originally planned and service advisor would call. Called Groove in the afternoon requesting status. Advisor called back saying tomorrow morning. Friday, Ja... read more
Charged me for fluids but didn’t add any of them, was given attitude by agent when I called to ask why my fluid indicator was now on
David Coates is an extremely poor representative. He did not reply to my texts while waiting or return my call after my service on Jan 12th and today is Jan 16th. He gave me wrong info re:my battery service and I had to purchase a new battery the next day from another vendor because it was most likely damaged during the battery service performed at Groove. I’m very disappointed. I have serviced my car at Groove since I purchased it in 2013 and am unsure I will return for future service.
Inability to keep scheduled appointments when scheduled online and then over promised on service completion
Brought my Legacy in at 9 am for a cat converter warranty problem. At 3 pm called to see how it was going. Found out they were down 3 techs and didn't know when it might be worked on. We came over to reclaim our car and left.
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.7 star rating with 12,162 reviews.
When is Groove Subaru open?
Groove Subaru is closed now. It will open on Monday at 9:00 a.m.