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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,139 reviews
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Verified Reviewer 
6 years ago

"It was an average solution" Pros: Obviously it allowed our large team to all have extension numbers at the office and calls could be made from your computer or through a mobile device. In that respect it was very convenient.Cons: I (and several of my coworkers) had issues with the iOS App. It would often freeze, not make a proper connection, and need to be closed then relaunched. There are some improvements that could be made there for sure. 

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Cindy L. 
6 years ago

"Very, Very Helpful" Overall: I love it.Pros: There are times where you don't have time to call your voicemail on your phone because you are working. With RingCentral, I can play a message on my speaker and type or do other work simultaneously. I also like that I can quickly forward the message via email to a coworker/supervisor, which also leaves me a paper trail.Cons: Sometimes there is a bit of a delay for the message to pop up. I know that I had a missed call because I couldn't answer my other line, so I am patiently wai... read more

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Verified Reviewer 
6 years ago

"Great for faxing to multiple users!" Pros: It was very easy to setup and configure. I like the fact that multiple users can all see the same faxes that come in.Cons: It was a little on the pricey side but the ease of use makes up for that. 

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Steven S. 
6 years ago

"Good Solution to Replace Land Lines" Overall: Have enjoyed using this software. One of the better VOIP providers.Pros: You are able to use a desk phone, desktop app, or mobile app. So you have your business phone with you basically anywhere. The apps all work well for the most part. And pricing is fairly reasonable.Cons: Requires annual contract in order to get decent pricing. The mobile and desktop apps often don't run after not using for a day or so. Also, the bluetooth always doesn't work on the mobile app each morning a... read more

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Tony M. 
6 years ago

"Mrmr" Pros: That we are able to save calls and go back and listen to previous calls. it helps with training and confimationsCons: The same thing i like most about it. That it records all my calls on my office phone 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

"Great but flawed" Pros: This product is available over many different platforms which makes it great for any business.Cons: When there were issues with the product it sometimes took too long to resolve. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

"One of the easiest VoIP systems I've come across. " Pros: It is so much easier to use than most VoIP telephony systems out there.Cons: Accounting, billing department and account managers do not seem to communicate with each other. 

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Nathan R. 
6 years ago

"Almost Perfect VOIP Service" Overall: Moving to hosted VOIP from a POTS service was the best thing we ever did. I now have complete control over our voice communications and our users have more features and functionality available to them than they know what to with. Everyone loves it.Pros: RingCentral has everything: centralized control, SMS, great Polycom phones, mobile app, fax as a service, voicemail and fax to email, Outlook and Office 365 integration, and the list goes on. The best part? It all works well. You can lit... read more

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Verified Reviewer 
6 years ago

"Ring Central Makes Office Calls a Breeze" Pros: I love the flexibility with RingCentral. I downloaded the RingCentral app on my iPhone and set it up to send my calls both to my office phone and cell phone. This helps a lot for people who travel for work or are in/out of the office. RingCentral translates out voicemails in an email sent to you, so you can quickly read who they are and what they want. I also personally like that I can use my headphones on my iPhone while I'm in a phone conference so my hands are free to use m... read more

Frequently asked questions about RingCentral

How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,139 reviews. 

When is RingCentral open?

RingCentral is open now. It will close at 6:00 p.m.