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SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment.
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Drastically ran up my credit card costing me a hundred dollars in overdraft fees for a “system error” with a major delay in canceling/refunding my original order.
I bought a Purple violin and was advertised with a matching cage. I received the violin with a black cage. The cage was supposed to be purple (matching)
I made my order on Friday, June 18th. I received an email on Monday afternoon June 21st that my order had shipped. There was no tracking info provided as I was told there would be. I emailed requesting tracking info the evening of June 22nd and never received a response. After I sent the email I checked my credit card account and saw that the pending charge was no longer listed. Wednesday came and went and still no response to me email, and no explanation as to what was going on. I had to call on Thursday afternoon June 24th... read more
Explain specifically why my order was cancelled, and why I had to re-order my items. Also, allow your reps to offer 2nd day shipping, as an apology for the order mixup, without me having to threaten to go to a competitor first.
Poor customer service
Item arrived damaged
I bought an MXR EVH phase 90 and it's awesome. However, I purchased it on a Monday and by Friday I still did not have tracking. I contacted customer service and by that night, like magic, I had a tracking number. But the pedal still did not get handed to fedex until the following Monday. It said in stock and ready to ship, so what took so long? And what would have happened if I didn't call customer service. How long would it have taken to ship? It was packaged very well and was exactly what I wanted, but don't say ready to... read more
However a week after I purchased it I still did not have a tracking number. I called customer service
Im rating only the delivery time. Ordered 15th and today is the 24th and package hasn't even passed NM yet. Considering its making multiple stops in each delivery point per state, I imagine ill get this Monday 28th. I've only seen transit times like this when packages are misrouted or weather delays but none of these apply and there nothing to do but wait and reply to automated feedback requests regarding this transaction. This sucks man, ive got plans this weekend using this and now it looks like I have to buy another one l... read more
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.7 star rating with 12,966 reviews.
When is SamAsh.com open?
SamAsh.com is closed now. It will open at 10:00 a.m.