With the new change, businesses can customize the name, branding, behavior for widgets created for different locations.

To enable texting on business landline number, Birdeye has a simple three-step process for customers which can be completed right from your Birdeye account.

Birdeye has now announced its partnership with the Electronic Health Record Management system, PerioVision.

Birdeye has now announced its partnership with the point-of-sale (POS) and e-commerce solution, Lightspeed.

Birdeye has now announced its partnership with the online appointment scheduling software, Acuity Scheduling.

Birdeye has now redesigned the user experience for Reviews on the Mobile App improving the review response capabilities and secondary actions.

This upgrade gives businesses the flexibility to align surveys with their brand vision.

A lead is generated when a visitor initiates a conversation via Facebook Messenger or Webchat for the first time.

Birdeye now allows businesses to select the location for which they want to conduct a survey using a survey link. A business location should be selected while generating the survey link.

A user can choose respondents’ contact details, custom parameters or any of the survey questions as columns to create their own custom table.