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8x8
- Technology
- Campbell, CA
About this business
We have locations all over and the ability to transfer callers to another city or state is awesome!!!
We love the simplicity and integration of 8x8 services. We've grown a lot recently and as a result we've had to add 4 new phone lines, which also meant we had to update our auto attendant and phone system. The 8x8 online account manager made everything so easy and straightforward. We were able to get everything set up in an afternoon. And the integration of Virtual Office across desktop, online and mobile app makes phone, fax and voicemail a breeze!
I love that I can get my telephone messages via email when working remotely from home. Thank you!!!
I love that it is very user friendly. It has been a terrific tool to update client's phone numbers. I also love that we can see who is calling so that client can be answered by the appropriate person to maximize customer service. Very easy to use system, love it!
Having two phones in the office, I get missed call alerts when the line was answered on the other phone, so sometimes I don't see the voicemail alerts. It's nice to get an email letting me know I have a voicemail. It is also convenient to be able to click play on my computer rather than dialing my passcode on the phone.
We love virtual office. It helps us communicate between two offices. We can instant message each other while on the phone with clients. We also like to send faxes directly from the app. Being able to access this is also beneficial to the owners because they can work from home and still communicate with us. I couldn't imagine working without it.
It's simple; I did my research on the top 10 VOIP's and narrowed it down to 8x8 and Nextiva based input form others. Because Nextiva was strongly recommended by a trusted source I gave them a shot. After a few rounds of poor customer service and technical support I pulled the plug and went with 8x8. I never looked back; the sales, customer service, and technical support are all first in class and superior to the competition! Being on the go, I rely heavily on my Virtual Office and cannot afford to worry whether or not it is ... read more
The various ways we can access our phone line. We have staff who use desk phones, softphone and the cell phone apps, so we are using all of the options available at one time or another.
We are a telecommunications company and our job is very fast paced on a day to day basis. As we are trying to keep our clients updated with the most current technology its crucial the we ourselves take advantage of the most current technologies. One of which being able to communicate effectively withing our office. 8x8 helps us do this with the instant chat option we are afforded. I am one of the 3 newest employees and we use our 8x8 consistently throughout the day. While we have a slew of different projects going on each an... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 3.9 star rating with 9,479 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 8:00 a.m.