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With no experience in the hosted VoIP world, we tentatively placed our first order for 8x8 services in December of 2010. As the result of the superior experience with the sales, service and tech support, we migrated each of our offices as quickly as our contractual obligations would allow. We now have 16 locations and operate 5 business entities on the same system. Our end users find learning the system to be easy and the service is reliable. On the rare occasion when technical support was necessary, we found that 8x8 ... read more
Robin Cortez is fantastic. He is always immediately helpful.
We decided to make the leap in to VOIP. Working with 8x8 has been excellent. During the decision making, the salesman Jim Guise was great, felt like I made a friend. Through the conversion process their technical support was available, approachable, very practical and responsive. Our point of contact with 8x8 now is Robin Cortez, Account Executive. Robin is always immediately available and quick to get back. I'm talking about working the kinks out with an actual person on the other end of the phone with an actual personality... read more
Excellent Service.
Been using the service for over 1 year. Very satisfied.
So far, our company is very satisfied with 8x8. Since converting from conventional phones to Voip systems, and web based applications, I have been really happy. More important, everytime I have called for support to understand an application or make a change, 8x8 has been outstanding. Shawna Marino has been excemplary. Every single time we have needed additions or changes, we never wait long at all, and she is always on top of my request. We are very happy we decided to switch to Packet 8x8. Thank you.
Faith is an amazing person to deal with. She makes every call to 8 x 8 feel easy & breezy. Whatever I need to get done is always with a positive and helpful approach. Faith Keep it up. Mark @ JDS
I do follow up with many vendors on regular basis being IT manager for my company but Shawna from 8x8 is just awesome in terms of order , Regular feedbacks and even during her leave time ..It s amazing to have such wonderful support from her
My experiences with 8x8 have been amazing because of Shawna Marino, she is so helpful and whether I call her or email her, she is always right there or gets back to me in minutes. She is great, I have never had a bad experience with her. Thank you
8x8 has a 3.9 star rating with 9,479 reviews.
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