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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,509 reviews
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Jeff C.'s profile image
Jeff C. 
on Birdeye

10 years ago

Competitive pricing, great equipment, excellent customer service and technical support. Makes a small company look big or a big company small. Would highly recommend. 

Shannon H.'s profile image
Shannon H. 
on Birdeye

10 years ago

My company has been using 8x8 for close to 2 years. We have tried other VOIP systems but after switching to 8x8 we finally found the best company for our needs. The system itself is user friendly but the customer service is the best. I have worked with David Nikmorad for quite some time and he has got to be one of the best account managers of any vendor we work with. His response time is typically minutes and when I place a new order, he always knows exactly what our needs are! I have recommended 8x8 to other businesses and ... read more

Bob F.'s profile image
Bob F. 
on Birdeye

10 years ago

8X8 has performed wonderfully for my company. They scheduled training very quickly, customized it to directly correspond with my business use case and provide telephone support which is unparalleled. I would recommend 8X8 to anyone. Bob Feltman President and CEO All American Solutions http://www.allamericansolutions.us 

Aaron S.'s profile image
Aaron S. 
on Birdeye

10 years ago

We have been customers of 8x8 for many years and it is the most dependable VOIP service out there. Our account rep, John Skrutch always does a fantastic job of identifying our needs and matching us up to the appropriate product and service. The support staff is great from initial setup to troubleshooting problems on the rare occasion something should go wrong. I definitely recommend 8x8 for any business, large or small.  

Barny H.'s profile image
Barny H. 
on Birdeye

10 years ago

We decided to make the leap in to VOIP. Working with 8x8 has been excellent. During the decision making, the salesman Jim Guise was great, felt like I made a friend. Through the conversion process their technical support was available, approachable, very practical and responsive. Our point of contact with 8x8 now is Robin Cortez, Account Executive. Robin is always immediately available and quick to get back. I'm talking about working the kinks out with an actual person on the other end of the phone with an actual personality... read more

Jeff F.'s profile image
Jeff F. 
on Birdeye

10 years ago

With no experience in the hosted VoIP world, we tentatively placed our first order for 8x8 services in December of 2010. As the result of the superior experience with the sales, service and tech support, we migrated each of our offices as quickly as our contractual obligations would allow.We now have 16 locations and operate 5 business entities on the same system. Our end users find learning the system to be easy and the service is reliable. On the rare occasion when technical support was necessary, we found that 8x8 quic... read more

norm s.'s profile image
norm s. 
on Birdeye

10 years ago

I want to compliment the superb customer service I have experienced with 8x8. In particular, my rep, Aldrich Sales, really goes the extra mile to achieve customer satisfaction. The phone service is great as well. I highly recommend 8x8 and Aldrich to anyone considering a VOIP phone system. 

paul r.'s profile image
paul r. 
on Birdeye

10 years ago

Faith Green makes VOIP super easy. I was nervous when I decided to go VOIP for my multiple offices. I chose 8x8 after thorough review of alternatives. A past colleague reported good results with 8x8, and if I had known about the assistance that would be provided to me at every turn, especially by Faith Green, I would have not even bothered researching. These days, customer service is the difference-maker. 8x8 isn't perfect, neither am I, and when there's a snafu, it gets worked out easily and with little if any disruption. 

Roger R.'s profile image
Roger R. 
on Birdeye

10 years ago

So far, our company is very satisfied with 8x8. Since converting from conventional phones to Voip systems, and web based applications, I have been really happy. More important, everytime I have called for support to understand an application or make a change, 8x8 has been outstanding. Shawna Marino has been excemplary. Every single time we have needed additions or changes, we never wait long at all, and she is always on top of my request. We are very happy we decided to switch to Packet 8x8. Thank you. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,509 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.