How to ask customers for reviews – Online reviews have a huge impact on your search engine...
5 positive review examples: it’s all in the response
Positive review examples – A review is only as great as its response. The right response can...
How to respond to bad reviews and repair your online reputation
How to respond to bad reviews – Reviews are pretty darn important: 92% of customers use them...
Tempted to buy google reviews? Why it is a bad idea
Tempted to buy google reviews? When a business owner needs more Google reviews or if you have bad...
How to advertise your business – Are your ads hurting your...
How to advertise your business – The numbers are in, and turns out traditional advertisements...
How does Google search work? Learn and improve your business
How does Google search work? – Google search. We all use it, but few of us understand it. We...
BirdEye announces launch of next-generation customer surveys
BirdEye platform for customer surveys lets businesses engage Millennials at key moments of customer...
BirdEye wins Stevie Award for Business Intelligence
We’re proud to announce our Natural Language Processing engine, Athena, just won a silver Stevie...
Top 7 review sites for healthcare providers
Why do healthcare providers need to pay attention to patient reviews? 77% of prospective patients...
Social media listening tools – Why they are important for...
Stroll over to internetlivestats.com and take a peek at how many people are active on Facebook...
Blaze Pizza using BirdEye platform
DIY pizza franchise Blaze Pizza doubles locations and keeps nationwide ratings high with...
Why your customer satisfaction survey isn’t working
Traditional customer satisfaction survey vs. modern customer satisfaction Customer satisfaction...
Tips for listening on social media success
Whether you’re just getting started with listening on social media or you’ve had a strategy in...
What is a social listening tool? Getting started with social...
What is a social listening tool? Social listening tool – Also known as social media...
What is User Generated Content and why does it matter?
How cool would it be if your customers sold your products for you? With User-Generated Content...
Consistent brand identity is the new black
How to look hot and steal the show in online search Brand identity – The universal...
Improve customer experience – it DOES drive revenue
If you improve customer experience actually turn into dollars, or is it just a passing hype...
Use customer feedback to dominate Black Friday
The infamous kick-off of holiday shopping season lurks just around the corner. This year, approach...
