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Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was a rough start for us, But it was because of the timing of the repair and the inspector. Once Shawn Reached out to us, he made thing move so must better. I was impressed and I would say the warranty is worth every penny. Thank you Shawn.
Dealer does not recognize policy and continues to charge me for oil changes. I paid $5000 for policies.
My wife and I are out of town on a furneral, and the inspector has not shown up yet, its been over 24 hours and we are stuck out of state. Very unhappy with they process.
Refuse to pay claim
I Call 04/17/2020 talked to Nicholas hernando told me to email to him on 4/17/20 and 6/2/20 -6/15/20-6/29/20-7/2/20 call left a massage 7/8/20 AM never returned my call
Refund of Cancelled Contract: I bought a used car at Hertz Carsale Scottsdale dealership in Nov 2019, and was pushed by the salesman to buy an extended guarantee together with car care service provided by Fadility Warantty Service Inc (FWS). Then, I canceled both contracts in Dec 2019 and was confirmed by the FWS that the cancellation had been approved. But I haven't received a refund yet after 5 months. I am waiting for a response and appropriate processing.
Refund of cancelled contract: I bought a used car from Hertz in Nov 2019, and was pushed by the salesman to buy an extended guarantee and car service bundle provided by Fadility Warantty Service Inc. Then, I cancelled both contracts in Dec 2019. But I have not get refund yet after 5 months. Still waiting for response!
It's been Almost a Year since I bought the Car and the Extra warranty....I have yet to get ANY Confirmation that I even exist or purchased the plan, (no card , paper work OR Anything except a number on my car contract). I hope the rest of My Experience isn't like this first year.
I am not happy with the service contract I have because they would not pay for air conditioner condenser in my car. so I will never buy another contract from them
Fidelity Warranty Services, Inc. has a 2.7 star rating with 878 reviews.
Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.