Never miss a
customer call

Answer calls without picking up the phone. Engage callers immediately by texting answers to frequently asked questions in their voicemails.

Receptionist Icon

Turn missed calls into found revenue

Be there for your customers, even when you’re not. BirdEye Receptionist captures your missed calls and turns them
into text conversations, so you can schedule appointments, answer questions, and close deals faster.

Turn Missed Calls Into Found Revenue
Never miss a call

Your new virtual receptionist

Receptionist answers calls when you're out of office, closed or just busy on the phone. All missed calls and voicemail transcriptions are delivered to you in a centralized inbox.

Your New Virtual Receptionist
Respond with text

Keep in touch with your leads and customers

Read the voicemail transcript or listen to the audio, then continue the conversation through text.

Respond With Text
Automatically Answer questions

Relax while Robin automatically
addresses voicemails

Robin, our chatbot, engages callers immediately by sending answers to frequently asked questions in their voicemails.

Relax While Robin Automatically Addresses Voicemails
Know who called you

Always be in the know

See every caller’s conversation history before responding.

See Conversation History Before Responding
34% of callers who hang up won’t call back. Ever.Conversational.com
Book AppointmentsCOMING SOON

More appointments,
Less effort

Robin, our chatbot, checks your CRM for available slots and books appointments automatically based on the caller's preferred time.

Book Appointments Automatically With Robin
Professional greeting

Customize how to interact with potential customers

Customize voicemail greetings for a consistent experience across all your locations.

Customize How To Interact With Potential Customers
Anytime, anywhere

Be on top of your client communication

Get mobile notifications for every call and text back quickly through the mobile app.

Be On Top Of Your Client Communication
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Powerful alone. Unstoppable together.

BirdEye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Receptionist.

Inbox

All businesses have a phone and email. But it's time to add another. Business texting is the new essential.

Learn more
Interactions

Respond faster and with confidence using the messaging platform designed to help you connect with customers.

Learn more
Start growing with BirdEye today
Resources
CASE STUDY
Cenegenics
This guide introduces the foundation of presence management–citation consistency.
Read More
WEBINAR
How to Use Chat and Text to Stay Connected
How you can use chat and text messaging to make sure your business stays ahead of the competition.
Watch Now
CASE STUDY
THRIVE Affordable Vet Care
Delivering Stellar Patient Experience Across 85 Locations
Read More