Interactions
Turn missed calls into found revenue
Be there for your customers, even when you’re not. Birdeye Receptionist captures your missed calls and turns them into text conversations, so you can schedule appointments, answer questions, and close deals faster.
Your new virtual receptionist
Receptionist answers calls when you're out of office, closed or just busy on the phone. All missed calls and voicemail transcriptions are delivered to you in a centralized inbox.
Keep in touch with your leads and customers
Read the voicemail transcript or listen to the audio, then continue the conversation through text.
Relax while Robin automatically
addresses voicemails
Robin, our chatbot, engages callers immediately by sending answers to frequently asked questions in their voicemails.
Always be in the know
See every caller’s conversation history before responding.
34% of callers who hang up won’t call back. Ever.Conversational.com
More appointments,
Less effort
Robin, our chatbot, checks your CRM for available slots and books appointments automatically based on the caller's preferred time.
Customize how to interact with potential customers
Customize voicemail greetings for a consistent experience across all your locations.
Be on top of your client communication
Get mobile notifications for every call and text back quickly through the mobile app.
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Receptionist.
All businesses have a phone and email. But it's time to add another. Business texting is the new essential.
Learn moreRespond faster and with confidence using the messaging platform designed to help you connect with customers.
Learn more