ARTICLERead MoreNegative feedback examples: 8 strategies to turn bad reviews into wins
Negative feedback examples - when done the right way, can help a great deal in converting detractors into life-long patients. To see how check out these great examples of doctors responding to negative reviews.
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How to write a review on Google
Want to write a review for a business on Google? Here's a step-by-step guide showing you how to leave a Google review on any device.
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A guide to creating a short link for your Google My Business profile
Looking for a short link to your GMB profile? Let's talk about you can link to Google reviews and start collecting more reviews today.
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6 ways to get your plumbing business more customers in 2020
With more customers indoors, there's an opportunity for plumbers. Here's how you can get more customers for your plumbing business in 2020.
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Reviews not showing up on Google? Here's what you can do.
Are your reviews not showing up on Google? Don't worry, it happens. Here's why Google takes down reviews and how you can get them back.
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COVID-19 update: BirdEye solution to Google’s temporary review limitations
Due to limited staff due to COVID-19 pandemic, Google has temporarily disabled posting and responding to reviews. Birdeye launches solutions.
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Introducing BirdEye Interactions
Now introducing BirdEye Interactions, allowing businesses to connect with website visitors and customers through livechat and messaging.
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HIPAA Guidelines To Remember While Responding To Patient Reviews
HIPAA Guidelines: It's easier than you think to break here. Read this to figure out how to avoid breaking them
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The Ultimate Guide to Google Seller Ratings
Google seller ratings help you get more clicks and spend less money on your Google ads campaigns. Here's how you can optimize your paid search campaigns.
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Net Promoter Score Explained
Net Promoter Score (NPS) can help give your business valuable information on areas of improvement. Here's what you need to know about NPS.
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The Ultimate Guide to Responding to Reviews
Responding to reviews is proven to lead to a higher overall star rating. Here are some templates that can help you to respond to any review.
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How to Ask for Facebook Recommendations
Facebook changed their review system to recommendations - which still impact your online reputation. See how you can ask your customers for recommendations.
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Why is BirdEye the Best Website Chat in the Industry?
BirdEye is the best website chat in the industry. Here's how BirdEye creates a seamless chat experience for both the business & customer.
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Creating Loyal Customers from Service Failures
Every business has service failures and thus, unsatisfied customers. With quick, decisive action, you can turn these customers into loyal advocates.
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Trust Economy: Why Google and BirdEye Are Against Review Gating
What is review gating? Many businesses feel pressured to try to influence review generation in their favor. In April 2018, Google updated its review guidelines for businesses who collect reviews from their customers. Both Google and BirdEye are against review gating.
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Why You Should Display Reviews on Your Website
Displaying reviews on your website helps you get more customers. Here's how you can start displaying reviews today.
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How to Solicit Reviews on Facebook and Google
Looking to get more authentic reviews from your customers? Learn best practices to solicit reviews on Google and Facebook.
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5 Top Review Sites for Lawyers
What are the top review sites for lawyers? Find the 5 top review sites for lawyers, and why you need online reviews to grow your practice.
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How to Track Competitor's Customer Reviews and Use Them to Your Advantage
Here are five ways to keep a check on your competitor’s customer reviews and gain insights on how you can improve your business and win more customers.
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Review response templates: now no excuse not to respond to reviews
Responding to reviews may seem like a chore, but it has to be done. See how BirdEye's easy to use review response templates make it convenient.
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A Simple Guide to Manage Google Reviews
When it comes to business and service reviews, there is no one better than Google. To manage Google reviews, this user guide will surely come handy.