All Ebooks

The Psychology of Reviewers and One-Star Reviews A Guide for Lawyers

What to do when your law firm gets a negative review?

"From error to error one discovers the entire truth." - Sigmund Freud

Business at its basis is about human interaction and that can lead to mistakes. Understanding the core of your negative reviews and the clients who leave them, empowers you to adjust your law firm's operations and grow exponentially.

This eBook is your quick guide to:

  • Understand the DNA of reviewers and their reviews
  • When one-star reviews are good for business
  • How to turn a one-star review into a positive experience
  • The Service Recovery Paradox: get more client loyalty AFTER an issue

Download the full Ebook

Industry
  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
How many locations?
  • 1 location
  • 2-9 locations
  • 10-24 locations
  • 25-99 locations
  • 100+ locations

Best phone number to reach you

or call us today 1 800 561 3357

Questions? Call Us

1 800 561 3357

We’re here to help. Call us and speak with a Solution Specialist who will answer any questions you might have.