Guides

If you’re eager to build a powerful online reputation and attract more customers, you need Birdeye’s guide to reputation management for multi-location businesses.

We analyzed review data collected from 80K+ businesses to help you understand the latest trends in online reviews to help you outrank your competition.

In this guide, we’ll break down a foolproof formula to supercharge your referral program and turn delighted customers into brand advocates.

In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.

Want to use text to market your business, but don’t know how to get started? Our checklist can help.

Consistently delivering great texts can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.

We analyzed over 70,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.

In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.

In this guide, we’ll outline some simple steps you can take to get more reviews, respond to negative feedback, and drive growth with the help of your happiest customers.

In this free guide, you'll learn what appointments software is and how it can benefit your business for a healthier bottom line.

Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.

Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online.

Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.

Learn more about how Google Seller Ratings can boost your bottom line with our comprehensive guide to this game-changing platform.

Check out our 20-minute audio guide on the link between reviews and SEO. Everything you need to know about collecting Google reviews and leveraging them to the fullest.

Digital payment methods are more popular than ever. In this guide, we’ll tell you more about digital payments and help you decide which methods are ideal for your business.

The dealerships that win in 2021 and beyond are those that consistently exceed customer expectations. Here's how you can be the unquestioned leader in your area.

Chatbots provide a low-cost, conversational way to attract new customers. This guide provides 8 tips on how a chatbot can help you to get new customers on autopilot.