Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Grow your business on schedule with appointments software
In this free guide, you'll learn what appointments software is and how it can benefit your business for a healthier bottom line.
Download nowThe complete guide to referral marketing for mortgage lenders
Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.
Download nowThe ultimate social media marketing guide for local businesses
In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.
Download nowOnline reputation management for multi-location businesses
Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online.
13 minutesListen nowSupercharge your automation - The Experience-driven marketer's guide to NLP
Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.
Download nowThe complete guide to Google Seller Ratings
Learn more about how Google Seller Ratings can boost your bottom line with our comprehensive guide to this game-changing platform.
Download nowTurn Google reviews into revenue
Check out our 20-minute audio guide on the link between reviews and SEO. Everything you need to know about collecting Google reviews and leveraging them to the fullest.
18 minutesListen nowThe complete guide to digital payments for local businesses
Digital payment methods are more popular than ever. In this guide, we’ll tell you more about digital payments and help you decide which methods are ideal for your business.
Download nowSell more cars with these 10 CX strategies
The dealerships that win in 2021 and beyond are those that consistently exceed customer expectations. Here's how you can be the unquestioned leader in your area.
Download now8 best practices for converting leads with Chatbots
Chatbots provide a low-cost, conversational way to attract new customers. This guide provides 8 tips on how a chatbot can help you to get new customers on autopilot.
Download nowThe impact of reviews on SEO
In this 8-minute audio guide, we cover why reviews are crucial for driving discovery in search results, and how to refine reviews management to boost your search ranking.
8 minutesListen nowHow to increase sales with customer engagement
Effective customer engagement means higher customer retention and more revenue. Here's how you can engage customers at any stage of the customer journey.
Download nowGenerate leads at scale with text message marketing
Want to generate more leads with SMS marketing, but aren’t sure where to start? This guide provides 8 tips to supercharge your conversion rate.
Download nowCOVID-19 and the New Normal: How Are Businesses Adapting Across Industries?
In this guide, we examine how businesses are creating personalized experiences and communications to their customers to adapt to the "new normal".
Download nowOptimizing online business listings for SEO
In this 11-minute audio guide, you'll learn key tactics and tips to optimize your business listings for SEO that will boost search ranking and grow your business.
11 minutesListen nowThe impact of COVID-19 on local business
Did you know that online search traffic is an indicator of consumer demand? Learn which industries are most primed to bounce back post-COVID in our exclusive report.
Download nowHow to use chat and text to grow your contractor business
In this guide, we break down how you can use text messaging and webchat to win more business and accelerate growth.
Download nowCOVID-19 recovery: the marketing success game plan
Not sure how to shift your marketing plan to adapt to changed consumer behavior? Here’s how to retain your existing customers and gain the ones your competitors are losing.
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