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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring Central is my office phone - used for receiving support desk calls, and placing outbound calls." Overall: I get the benefit of being connected no matter where I travel (so long as there is an internet connection) as well as an easy to use platform that required no training for anyone with phone experience.Pros: I enjoy the ease of having a contact number that is not tethered to a physical location, as well as the intuitive controls.Cons: As this is also the phone platform for the entire company, it's used for many (if ... read more
"We use Ring Central Daily for incoming and outgoing calls, orders, conference calls, faxing, etc. " Overall: The ability to work from home or while traveling without being charged a fee. The ability to do everything we need from one platform - calls, faxes, conference calls.Pros: Ease of use and functionality. This system allows us to connect our lines with our cell phones, send faxes straight from our desktops, have several conference calls going at once, check voice mails from our phones or email.Cons: Nothing to do with ... read more
"Quick and easy" Pros: I like that I can track all of my calls. Its also nice to not use your cell phone number so when you don't feel like working, you can still use your cell phone and not worry about work calls.Cons: Its too expensive. I pay less for services that are more critical. If this price included 3 users instead of just one then I would strongly consider it. Price diverted me after the free trial. I did like the product though.
"Easy to use but extremely spotty service" Pros: The service is extremely easy to use. I can have an app on my phone and an app on my computer plus still use my desk phone. I am reachable anywhereCons: The service consistently cuts in and out. It's texting feature is pointless and never used. I have also experienced delays in phone calls.
"I use this at work to send a receive faxes from multiple locations." Overall: convenience, privacy, ease of usePros: I can fax from my desktop! It's so cool that I can get my faxes in my email rather than having to use a separate machine to clutter my office. I also have my own fax number rather than having to share a fax with the many other people in my office. It comes right to me so I know when I give out my number I won't lose a fax because someone picked it up by mistake.
"Variety of Features for Office Use" Overall: Easy to use, variety of functions besides phone calls, multiple features for setting up phone for a business.Pros: Easy to use and set up phone system with high quality sound. The online site for the back end has a variety of features you can set up and it is very easy to navigate and use. They also have a windows desktop app to use even more features/functions the physical phone itself cannot.Cons: We have had one phone that does not work for some reason must be defective. One o... read more
"My experience has been middle of the road" Pros: I like that my staff can receive their work calls on the road without having to give out their personal phone numbers.Cons: The customer service can be difficult to reach. I am constantly dropping calls and/or the call quality is very poor.
"Good. I think it's inaccurate with extensions, but great otherwise! " Pros: I love that voice mails come right to my email and boy- they are FAST! As soon as a voicemail is done recording it goes right to your inbox which is great - helps me get to our customers quicker!Cons: Sometimes I'll get voicemails sent to my email and I know for a fact the caller did not dial my extension (I won't have any missed calls) HOWEVER, I don't know if this is a Ring Central thing or if the set-up of our account was done incorrectly. This h... read more
"Overall A Good Choice" Pros: Integration with CRM is cool. The iPhone app is a plus. VOIP is certainly a value-add compared to the old world of PBX.Cons: The standard computer voices are a little less than ideal and there seems to be some delays between menu prompts but not a huge hassle.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.