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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Does the job. As long as everything is set up, there shouldn't be many more problems." Overall: - Ease of use after everything is already set up and you know how to find the recordings.Pros: - Able to download the call recordings - Able to see calls for the past 60 days - Shows Caller ID for the people who called the numberCons: - Unable to download the voice messages along with the call recordings - You have to know to choose "Extension" and not "Admin Portal" in order to find the voice messages - Sometimes the calls don't... read more
"We use RingCentral daily for company inbound and outbound calls." Pros: I love that my voicemails are sent directly to my email. This makes listening and looking back on them super easy! I also like that it keeps track of missed calls, calls received, and calls made for quite a while back. I have been very satisfied so far!Cons: When I get a voicemail it will say that it has gone to my extension when I know that my colleague and I both got the call (so it would be the support extension, not personal). This can make it confu... read more
"Works great...usually!" Overall: This has allowed me to greatly be able to track information while on the go when I'm not able to stop or write things down. It also allows for great reference when it comes to incident accountability.Pros: It tends to work great a majority of the time. Recordings are very easy to play back, and are extremely helpful if you do any sort of dispatching or call-taking. This makes it very easy to reference information you may have forgotten to write down!Cons: Call recording does not always work ... read more
"Inexpensive great VoIP Service " Pros: We use RingCentral for our phone service, Unlike our past experiences with other cheap services providers their call quality is crisp and clear,Cons: Limited list of phones supported, only old Yealink phones, Poor inexperienced (overseas) customer service,
"Good but could be better" Overall: PricePros: Fast, responsive and adequate. Pleasant interface. No down-time for maintenance noted. No glitches noted.Cons: Improvement needed in terms of being more intuitive such as easier to find links for common tasks and having online versus software versus phone apps be more consistent with what they can accomplish
"RingCentral Office is a great tool that make faxing a breeze." Pros: This software is incredible easy to use. We use it primary for faxing. You can send a fax from any computer or mobile device and you can receive faxes on any computer or mobile device!Cons: There was a small price increase recently but this is still a great value for the money. I would recommend this product even at a higher price!
"RingCentral VOIP services offer great value but not a flawless experience." Pros: Having shopped business telephony solutions for my own professional practice, I settled on RingCentral as offering the best value for my dollar. I didn't need the VOIP services specifically, but since getting a suite of services from RingCentral I have used them routinely. Focusing specifically on the VOIP service offered by RingCentral I will say that RingCentral offers all the hard- or soft-line system customization options you could want, a... read more
"Mr" Pros: RingCentral is always improving and growing. I've been with them since 2010 and, in that time, they've released more new functionality, improvements, etc than any other piece of software I use, combined. They are constantly rolling out new stuff, practically every month. The service itself is very reliable and rarely has issues.Cons: Phone support can be difficult and time consuming. Luckily, their satisfaction forum is well staffed and responsive.
"Great product for on the go!" Overall: Being able to stay in constant communication with clients. Texting allows for more instantaneous responses and clients love it!Pros: I love being able to transfer calls to any number. I travel somewhat regularly - all I do is download the app to my phone and I can make calls from my business number right from my personal cell. Clients see the business number instead of mine! I can also send text messages and faxes through the service. The VoIP option is great if cell signal is down.Con... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.