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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,509 reviews
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Anne R.'s profile image
Anne R. 
on Birdeye

10 years ago

The virtual office mailbox truly allows the most efficient way of listening to message. With the ease of rewinding to clarify missed information, it removes the frustration of having to wait until a message is over to listen to it all over again. Thank you 8x8! 

Derkia P.'s profile image
Derkia P. 
on Birdeye

10 years ago

Hi, My name is Derkia Peralta and I work at Chenmed Family of Companies. There are few things I love about about 8x8 and these are: 1- The ability of dialing from anywhere you are using your computer. 2- You can pick up your land line call from you cell phone via the mobile App. I think this is really cool. 3- Also if you are in a meeting you can set up ypur status as do not disturb and they caller will be directed to your voice mail. and the coolest thing is that you see who is calling you. If you want to send them a ... read more

Angela L.'s profile image
Angela L. 
on Birdeye

10 years ago

I was on maternity leave when our PBX system went out. As a mobile repair business, our phones are absolutely essential for us to have working phones. It was going to cost at least $4,000 to fix or replace our PBX system. We were introduced to 8x8 and had our phones working later that day. No huge upfront cost and great service. 8x8 always has knowledgeable sales reps and excellent customer service. It helps make us look like Rockstars. 

Derek's profile image
Derek 
on Birdeye

10 years ago

I love 8x8's tracking features, it makes keeping of track a breeze. There is no burden of cluttering unknown calls or messages. You can view all the info. you need! 

Brett W.'s profile image
Brett W. 
on Birdeye

10 years ago

What I love most about 8x8 is the fact that we can transfer a call to someone who is offsite but still a part of our 8x8 "group". We have one worker that works from home and takes a majority of the calls for our support line, which is why we got 8x8 in the first place, and it makes it very easy to send him a call. This brings a better sense of professionalism to the calls, being able to transfer them if they get the wrong department. Without this service, we would have to have them hang up and call our support line back i... read more

Bryon M.'s profile image
Bryon M. 
on Birdeye

10 years ago

I am a one man sales office. This system gives me all the freedom and capability I need to conduct business. With my headset, I can roam the office, or call forwarding, leave the office and still have access to calls coming in. Smartphone app lets me forward, or cancel forwarding where ever I am at. Faxes are automatically stored on the system also. 

Andy T.'s profile image
Andy T. 
on Birdeye

10 years ago

Their online customer support is personable and makes me feel that I'm chatting with a human and not a robot. Also like how there are many software integrations to enhance its functionality. 

derek c.'s profile image
derek c. 
on Birdeye

10 years ago

the solid phones that last forever 

Dennis A.'s profile image
Dennis A. 
on Birdeye

10 years ago

We needed security and HIPAA compliance for our hosted IP and fax needs. 8x8 was--and perhaps still is--the only VOIP solution available for the healthcare industry. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,509 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.