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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Birdeye says what they’re going to do and they do it!" What do you like best about Birdeye? The Google reviews for me has put me on the map and enabled me to gain more marketshare. I will partner with them as long as I am in business. I can’t see myself not using their services because they continue to enhance mine What do you dislike about Birdeye? There was never a downside or anything negative About the services they offer Recommendations to others considering Birdeye: None What problems is Birdeye solving and how is tha... read more
"Amazing One Stop Shop For Reputation Management Platforms!" What do you like best about Birdeye? Making the switch to Bird Eye from another platform was a smooth & seamless transition with added benefits! We have over 30 locations nationwide, that all have their individual websites with respective social media profiles-Bird Eye provided exceptional customer service all around! From inception of the program with a knowledgeable sales rep to pass-off with a hands-on & extremely helpful development team to answer all of our qu... read more
"Great reputation management software" What do you like best about Birdeye? The Yardi integration is extremely beneficial for property management companies on that platform. We also love the location pages that aggregate reviews and rank in SERPs for SEO purposes What do you dislike about Birdeye? We haven't ran into anything we dislike as of yet. If there were anything, the pros far outweigh the cons. What problems is Birdeye solving and how is that benefiting you? We needed review automation and integration with our CRM + ... read more
I just wanted to take a moment to brag on Matthew Martinez. He does an amazing job and has great customer service skills. Matthew is always willing to help and answer all of the questions our team has. He will jump on the phone and screen share without hesitation. We really enjoy working with him and the rest of the Birdeye team. Your customer service is the best!
Business response:
Thank you so much for your kind words, Nina Sears. We really appreciate you taking the time out to share your experience with us. Cheers, BirdEye
"Vice President" What do you like best about Birdeye? Very easy to send reviews and navigate the program. What do you dislike about Birdeye? I think it could use a few more roles/permissions. Recommendations to others considering Birdeye: It is a great product. What problems is Birdeye solving and how is that benefiting you? Easier collection of reviews from customers. More reviews.
"User Friendly,Great Support" What do you like best about Birdeye? Our rep Zach is thorough and detailed and is easy to get a hold of. In addition, platform has the ability to track the metrics that will be most meaningful to your business. What do you dislike about Birdeye? While it is not BirdEye's fault, I wish our BirdEye ratings were the first thing that appears when our company is searched for on Google because our ratings are quite good. What problems is Birdeye solving and how is that benefiting you? We are able to t... read more
"Helped us tremendously get more reviews!" What do you like best about Birdeye? BirdEye is easy to use and has really helped our practice get more great reviews! What do you dislike about Birdeye? I cannot think of anything I dislike at the moment. What problems is Birdeye solving and how is that benefiting you? Getting reviews.
"Thank God For Birdeye" What do you like best about Birdeye? Ease of use, being able to see overall data and the ease of campaign management What do you dislike about Birdeye? Having to call BE whenever a customer leaves us a good review on the direct feedback link. Recommendations to others considering Birdeye: Always make sure your text campaigns are working What problems is Birdeye solving and how is that benefiting you? Able to easily send review requests to customers.
"Very good overall, with only a couple of quirks." What do you like best about Birdeye? Ease of sending out review requests and tracking them, including click rates. It is also great that you can send out reviews for multiple platforms at once. Further, I like the clean look and user interface, and the ease by which reviews can be sent. I also saw that it partners with our new case management software, Clio, though have yet to integrate that in. Presumably, it can harvest our contact information to make sending reviews even ... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.