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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Your Success is Their Success" What do you like best about Birdeye? BirdEye cares about their subscribers' success because it translates into their success. What do you dislike about Birdeye? It can be confusing for more senior-aged users; inability to leave reviews on sites without account for that site. What problems is Birdeye solving and how is that benefiting you? more exposure online
"Birdeye will change your business" What do you like best about Birdeye? Our company liked the immediate improved response from patients. We tried for years to encourage reviews from our patients. Met with frustration and exhausting all resources, we found Birdeye and within the first day we received positive reviews. This increased not only our reputation but also our SEO ranking as well. What do you dislike about Birdeye? I can't think of a single thing we don't like. Their customer service is something you unfortunately d... read more
"I really enjoy BirdEye" What do you like best about Birdeye? How easy it is to use. I like having all reviews in one place. What do you dislike about Birdeye? Nothing. I have not found anything I do not like. Recommendations to others considering Birdeye: It as been extremely helpful. What problems is Birdeye solving and how is that benefiting you? I am able to respond to reviews quicker.
"Remarkable Program" What do you like best about Birdeye? It's a very quick experience for the reviewer. It takes moments What do you dislike about Birdeye? There is nothing I dislike about BirdEye. Recommendations to others considering Birdeye: What are you waiting for What problems is Birdeye solving and how is that benefiting you? Increase in positive reviews. Increase in volume of reviews.
Business response:
Thank you for sharing your feedback! So happy to hear how the BirdEye platform has benefited your businesses! It truly makes a difference when it's easier for the customer to leave a review.
"Great support to have on Car Dealer!" What do you like best about Birdeye? I appreciate that Birdeye offers you feel-based input and you can quickly distinguish good feedbacks from poor reviews and combine comments from a variety of other sites through Birdeye. It is really useful to be able to distinguish the great feedback from the poor reviews as it helps us to take note of the positive reviews in our platform, on fenced product pages, as case studies on microsites our platform etc. The bad comments are positive because ... read more
Business response:
Love the thorough feedback! Taking the bad comments and using them to enhance products and the business as a whole is a great and positive way to improve a customer's experience. Keep up the good work!
"great system to get reviews from customers and for new business also" What do you like best about Birdeye? I like the fact thaty it looks proffessional and separates us from other companies in our industry What do you dislike about Birdeye? I dislike the fact that customers even the happy ones never have the time to review Recommendations to others considering Birdeye: I recommend to any business ! value is there - I didnt think so at the beggining but i realize now it important What problems is Birdeye solving and how is t... read more
"Best way to get reviews." What do you like best about Birdeye? Love the full control of the software. Very easy to use. What do you dislike about Birdeye? Birdeye needs to add more review collecting platforms. What problems is Birdeye solving and how is that benefiting you? Getting more reviews and online chat system for my website.
Business response:
Awesome, thank you for sharing! Happy to hear that you're enjoying the platform and the various tools. :)
"Chat support is the best!" What do you like best about Birdeye? When I used the chat support, I found the representative to be very thorough and patient. What do you dislike about Birdeye? Everything was great. There is nothing that I dislike. Recommendations to others considering Birdeye: Get this software and support. It has everything you need to engage your customer. What problems is Birdeye solving and how is that benefiting you? I am understand what "kind" of customers are reviewing my location, as well as what segmen... read more
"Great Way to Collect Reviews" What do you like best about Birdeye? Easy way to collect reviews from clients. What do you dislike about Birdeye? It is on the expensive side--best for established businesses. What problems is Birdeye solving and how is that benefiting you? Cohesive way to get reviews that is easy for all involved.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,399 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.