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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Thank God For Birdeye" What do you like best about Birdeye? Ease of use, being able to see overall data and the ease of campaign management What do you dislike about Birdeye? Having to call BE whenever a customer leaves us a good review on the direct feedback link. Recommendations to others considering Birdeye: Always make sure your text campaigns are working What problems is Birdeye solving and how is that benefiting you? Able to easily send review requests to customers.
"Very good overall, with only a couple of quirks." What do you like best about Birdeye? Ease of sending out review requests and tracking them, including click rates. It is also great that you can send out reviews for multiple platforms at once. Further, I like the clean look and user interface, and the ease by which reviews can be sent. I also saw that it partners with our new case management software, Clio, though have yet to integrate that in. Presumably, it can harvest our contact information to make sending reviews even ... read more
"Marketer/WebDev recommends BirdEye" What do you like best about Birdeye? As a marketer and web developer I feel BirdEye offers business-building features other review companies don't and when needed, their assistance is excellent. BirdEye does more than accumulate reviews, they gently prod us to get reviews. Also as assistance was needed to incorporate their information on a web page, they responded quickly, offered excellent service and followed up afterward. What do you dislike about Birdeye? Some websites are easier than... read more
"Satisfied medical office" What do you like best about Birdeye? It is very easy to use. You can upload your patients' data in excel format. What do you dislike about Birdeye? The implementation is kinda hard if you don't know much about IT What problems is Birdeye solving and how is that benefiting you? We got real-time feedback from real patients. We have a boost review amount on Google after using Birdeye, which helps a lot with online presetation.
"A Personalized and Simplified Customer Experience!" What do you like best about Birdeye? The best part so far has been working with the people at Birdeye, who have made the implementation piece extremely simple and customized to our needs. Additionally, the clear and concise aggregation of reviews makes utilizing the platform super intuitive. What do you dislike about Birdeye? I wish there were more customized reporting options within the platform, that could be scheduled to automatically send to different users/stakeholder... read more
"Easy and Thorough Integration and Wonderful to Work With" What do you like best about Birdeye? We're still fairly new to BirdEye, so I can't speak too much on the long-term ROI (though I have no doubt it will be there). What I can speak on is the fantastic implementation team and how relatively seamless it was to get everything set up. They are always available to answer questions and are very willing to work with us to customize our accounts, campaigns, and reporting as much as possible. It's easy to work with as well, and... read more
"Fantastic End to End Solution for Review Mgmt and Local Listings | Great Customer Service" What do you like best about Birdeye? Ease of use for the interface and reporting. We've been able to roll out service to 60+ locations and ~120 employees without any major hiccups. Our Birdeye team is always available and on-point for fixing issues / escalating bugs etc. Birdeye has been a real game changer for us - allowing our entire C-Suite to have access to the daily review counts and easily spotlight patient issues at our local c... read more
"Still New to BirdEye but it seems good" What do you like best about Birdeye? It intuitive to use and the team there is great to work with What do you dislike about Birdeye? couldn't say yet, haven't really worked with it long enough. The social media management tool still needs to be more robust to keep it competitive with other platforms out there. Recommendations to others considering Birdeye: This is a good rep management tool What problems is Birdeye solving and how is that benefiting you? No issues so far. I did not re... read more
"Superior Service and System" What do you like best about Birdeye? Absolutely the EASIEST system to navigate. You get and are given a HUGE audience. If it's marketing and/or advertising you're looking for...this is it. Absolutely cannot say enough wonderful things about their employees who are there to help, if you have any questions. Bianca is a top notch!! What do you dislike about Birdeye? Nothing - what's the dislike? The system is amazing! Recommendations to others considering Birdeye: Why are you waiting? What problems... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,399 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.