This profile has been claimed by the business owner or representative.
Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Amazing and convenient tool to keep tabs on business reputation and communicate with your customers!" What do you like best about Birdeye? The convenience of seeing all your customer reviews in one place is paramount. I love how it has response templates to use for reviews when you are unsure of what to say, especially if there is a negative review. This is so helpful for those new to BirdEye or new to managing company reputation and just adds to the convenience of it all. I have already recommended BirdEye to a few friends... read more
"Convenient and very user friendly" What do you like best about Birdeye? I really like that Birdeye is set up to send notifications before and after a tenant rents. The notification alerts them to do a review about their process. It's very user friendly and removes the stress from employees having to remember to send them the request. Additionally, we get an email notification once the customer does the review. What do you dislike about Birdeye? The only downside I have notices is that the request sometimes takes longer than... read more
"Greatly improved our reputation in the community." What do you like best about Birdeye? I am able to learn from our patient's experiences. What do you dislike about Birdeye? Time to launch and review email inconsistency. Recommendations to others considering Birdeye: Valuable reputation management. What problems is Birdeye solving and how is that benefiting you? Attracting more patients due to reputation and SEO.
"probably the best platform around for generating reviews and engaging customers" What do you like best about Birdeye? the simple message that asks the client for a review, the quick customer registration when sending them a review, the auto publishing feature to the company's social platforms and the interactions module with all it brings the company in staying in touch, texting, webchat etc. its a great platform overall. What do you dislike about Birdeye? not much tbh, maybe the delay it takes to notify us of a new review,... read more
"Birdeye says what they’re going to do and they do it!" What do you like best about Birdeye? The Google reviews for me has put me on the map and enabled me to gain more marketshare. I will partner with them as long as I am in business. I can’t see myself not using their services because they continue to enhance mine What do you dislike about Birdeye? There was never a downside or anything negative About the services they offer Recommendations to others considering Birdeye: None What problems is Birdeye solving and how is tha... read more
"Amazing One Stop Shop For Reputation Management Platforms!" What do you like best about Birdeye? Making the switch to Bird Eye from another platform was a smooth & seamless transition with added benefits! We have over 30 locations nationwide, that all have their individual websites with respective social media profiles-Bird Eye provided exceptional customer service all around! From inception of the program with a knowledgeable sales rep to pass-off with a hands-on & extremely helpful development team to answer all of our qu... read more
"Great reputation management software" What do you like best about Birdeye? The Yardi integration is extremely beneficial for property management companies on that platform. We also love the location pages that aggregate reviews and rank in SERPs for SEO purposes What do you dislike about Birdeye? We haven't ran into anything we dislike as of yet. If there were anything, the pros far outweigh the cons. What problems is Birdeye solving and how is that benefiting you? We needed review automation and integration with our CRM + ... read more
I just wanted to take a moment to brag on Matthew Martinez. He does an amazing job and has great customer service skills. Matthew is always willing to help and answer all of the questions our team has. He will jump on the phone and screen share without hesitation. We really enjoy working with him and the rest of the Birdeye team. Your customer service is the best!
Business response:
Thank you so much for your kind words, Nina Sears. We really appreciate you taking the time out to share your experience with us. Cheers, BirdEye
"Vice President" What do you like best about Birdeye? Very easy to send reviews and navigate the program. What do you dislike about Birdeye? I think it could use a few more roles/permissions. Recommendations to others considering Birdeye: It is a great product. What problems is Birdeye solving and how is that benefiting you? Easier collection of reviews from customers. More reviews.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,508 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.