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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great service, product and effective" What do you like best about Birdeye? Ease of use and communication with the BirdEye team. What do you dislike about Birdeye? No problems or concerns identified in our partnership with BirdEye. Recommendations to others considering Birdeye: BirdEye is easy to work with, easy to set up, and very user friendly for Online Reputation Management. What problems is Birdeye solving and how is that benefiting you? We have been able to identify areas of improvement in customer service and areas of... read more
"Quick way to have touch point with patients" What do you like best about Birdeye? Simple and easy to use interface. Quick way to send review requests. Gives a quick overview of review ratings based on a couple of different platforms that you are tracking reviews from (such as Facebook, google reviews, other sites.) Helps us connect with patients through both a web chat feature as well as through social media sites (Facebook.) What do you dislike about Birdeye? It is limited in some of it's features; such as having a custome... read more
"Great way to centralize reviews" What do you like best about Birdeye? Birdeye is great way to receive a higher number of reviews and centralize all review platforms into one spot. What do you dislike about Birdeye? It would be great to see a way to customize a review request for a specific person if you do not want to send the generic campaign request. What problems is Birdeye solving and how is that benefiting you? We've found a way for our service techs to request reviews in a simple and effective manner and take the pres... read more
"Amber's Birdeye Review" What do you like best about Birdeye? Ease of having all reviews in one place. What do you dislike about Birdeye? Nothing that I can think of at this time. Recommendations to others considering Birdeye: Highly recommend. Great tool for getting and managing online review. Chat bot is an excellent option for driving in more potential clients. What problems is Birdeye solving and how is that benefiting you? We are please to have the chat bot option on our site, as this allows us to draw in even more pote... read more
"Great support team, superb product." What do you like best about Birdeye? Ease of use, fast interface and so far 0 issues with the platform. What do you dislike about Birdeye? Nothing so far, been with them for 6 months now and only good things to report. Recommendations to others considering Birdeye: The launch team is very good and managing the setup, best advice is to ask questions and to fully complete the task list. We were able to launch in under 2 weeks once the plan was in place. Fantastic team at Birdeye. What prob... read more
"Amazing and convenient tool to keep tabs on business reputation and communicate with your customers!" What do you like best about Birdeye? The convenience of seeing all your customer reviews in one place is paramount. I love how it has response templates to use for reviews when you are unsure of what to say, especially if there is a negative review. This is so helpful for those new to BirdEye or new to managing company reputation and just adds to the convenience of it all. I have already recommended BirdEye to a few friends... read more
"Convenient and very user friendly" What do you like best about Birdeye? I really like that Birdeye is set up to send notifications before and after a tenant rents. The notification alerts them to do a review about their process. It's very user friendly and removes the stress from employees having to remember to send them the request. Additionally, we get an email notification once the customer does the review. What do you dislike about Birdeye? The only downside I have notices is that the request sometimes takes longer than... read more
"Greatly improved our reputation in the community." What do you like best about Birdeye? I am able to learn from our patient's experiences. What do you dislike about Birdeye? Time to launch and review email inconsistency. Recommendations to others considering Birdeye: Valuable reputation management. What problems is Birdeye solving and how is that benefiting you? Attracting more patients due to reputation and SEO.
"probably the best platform around for generating reviews and engaging customers" What do you like best about Birdeye? the simple message that asks the client for a review, the quick customer registration when sending them a review, the auto publishing feature to the company's social platforms and the interactions module with all it brings the company in staying in touch, texting, webchat etc. its a great platform overall. What do you dislike about Birdeye? not much tbh, maybe the delay it takes to notify us of a new review,... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.