Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7474 reviews73 reviews have no rating
- s
I am very happy with Birdeye. I had been with Yext for about 5 years before switching and what difference! first the customer support is really tremendous at Birdeye while it is non existent at Yext. The onboarding process here is one of the best I have every had with any SAAS, Siddharth my onboarding specialist was extremely knowledgeable and responsive to my questions. The platform itself is very user friendly, and loaded with useful features. The extensive CRM integrations are also a huge plus. From listings management and reputation management to social media integrations and lead generation tools this platform has amazing ROI potential for businesses. I'd highly recommend this tool and this company. Great overall experience, can't say enough good things about this product and the team at Birdeye.
- a
I like it.
- e
the best great for reviews
- a
- s
Our team has had a great experience setting up our Birdeye account. Shraiya Bansal was our Implementation Specialist and was fantastic to work with. She really helped us stay on task through the integration process and provided timely updates throughout. She brough in some additional support from some Abdul who was so helpful in cleaning up our google sites too. We couldn’t have done it without them.
- s
BirdEye has the best customer service! I recently requested some onboarding training to get to know the features of Birdeye. I had the pleasure of being trained by Itishri Kakkar. She was very patient with me since I was a new employee at my job and I had no previous experience with BirdEye. I am happy to say that after a couple meetings I was able to navigate through BirdEye, send review requests to our patients and receive an increase on our business reviews. My boss was very happy with the results and we are even thinking about expanding to use more of BirdEye, because this experience is very rewarding. I highly recommend Itishri Kakkar for any help you may need and I am looking forward to use more of the BirdEye features! - Melanie Mena, Slim Secret Med Spa
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- h
I was a little skeptical at first, but overall this has been a great experience thus far. Have increased a few positive reviews and looking forward to further success on this endeavor. Thank you Birdeye!
- j
Everyone has been professional and easy to deal with, fast response times and our trainer Sanghita Banerjee was extremely professional and did a fantastic job explaining the many features Birdeye has. I Would highly recommend!
- c
Deepti was AMAZING! She was so very attentive, detailed, patient, and informative throughout our setup and onboarding process! I will do nothing but recommend this company, and her specifically, to assist in the many different aspects they offer! Please do NOT pass Birdeye up, if success in your business is what you crave! Wonderful Job, Deepti! :)
- c
Sunny did an excellent job explaining the process for Birdeye reviews!
- v
It was pleasure working with Itishri on boarding & she made whole process very smooth.
- j
Deepti has made the entire onboarding process smooth, and that's involving very non-tech-savvy people. We just started using Birdeye and it has already made a difference in our online reputation.
- a
I highly recommend Birdeye for your review management. The onboarding process was quick, easy and to the point. Shraiya is so professional and easy to communicate with. The ROI in less than 24 hours was out of this world. Thank you Dr. Gary for this referral.
- n
Excellent Services
- k
Great product and service. Fits all my needs for business.
- j
Easy to use and great!!!
- e
Law firm is great! Ashley and Alexandra were extremely helpful! Recommend them!
- m
Birdeye, I wish I had begun to work with you a long time ago. Your on-boarding is excellent. Your results are, too!
- v
I recently had the pleasure of working with Birdeye, and I cannot speak highly enough about the exceptional service they provided. From the very beginning, their team displayed a level of professionalism and expertise that surpassed our expectations.
- r
Itishri was really helpful! Birdeye has been super useful
- j
I had a great experience with Birdeye. Ricky was very professional and I will definitely be in contact when the time is right. Highly recommend!!
- f
- s
We really enjoy Birdeye. It was a very seamless onboarding and training with Itishri. We have already received many positive reviews for our company.
- a
BirdEye has been an outstanding platform for our patients to conveniently provide fantastic reviews for our office by our patients every day.