Review Stars

Our reviews

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4.9

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5361 reviews
5
5048
4
219
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21
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 73 reviews have no rating
Birdeye
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Rick T.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Sun, Oct 17, 2021 05:00 PM
Support techs were very friendly & helpful & quick.
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Jennifer O.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Thu, Oct 14, 2021 05:00 PM
Excellent customer service!
c
Cynthia T.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Thu, Oct 14, 2021 05:00 PM
Srijan. Shukla extremely patient , good listener and explained everything well !
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Ralph S.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Thu, Oct 14, 2021 05:00 PM
Very professional
a
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Thu, Oct 14, 2021 05:41 AM
Birdeye is wonderful!
Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective.
Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.
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Sanjay Nigam, M.D.on Google
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:47 PM
Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile.
6 star service by Girish
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Alan W.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
The program is great and so is the support.
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Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
Avinash is always great!
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Howard M.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
Solved my issues
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David W.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
Srijan Shukla from Birdeye Technical Support was excellent!!!

He was professional, patient, concise & knowledgeable!

He was IMPECCABLE!

Cheers!
h
Harrell B.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
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Charles B.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Wed, Oct 13, 2021 05:00 PM
Representative figured out the problem quickly. Thanks
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Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!
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Sanjay N.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
I send an email 3 minutes before closing time. I got the call immediately. Girish helped with my issue and went beyond the scope and helped with integerstion with Google Facebook, LinkedIn and Instagram. He has been already working for almost 13 hr. Great job
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Elizabeth M.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)
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Brett N.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
Good communication from Avinash!
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Front D.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
thank you
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Scott B.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
The support is always very professional and helpful.
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Admin A.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.
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Rachelle O.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
My question was answered in the same day. Thanks for your help!!
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William S.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Tue, Oct 12, 2021 05:00 PM
Went above and beyond and follow up was top notch.
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Gael M.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Mon, Oct 11, 2021 05:00 PM
Great service people
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Chris A.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Mon, Oct 11, 2021 05:00 PM
Husain was extremely patient and helpful! It was a breeze working with him to resolve our issue!!! Great customer service skills!
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Alex I.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Mon, Oct 11, 2021 05:00 PM
Thank you!
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Kenneth B.on Birdeye
Google FullGoogle FullGoogle FullGoogle FullGoogle Full
Mon, Oct 11, 2021 05:00 PM
Great customer service! Well done!