Our reviews
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4.9
7476 reviews73 reviews have no rating
- v
I posted a review about Galene Water Treatment Services a few months ago out of frustration with the quality of water to my home after their system was installed. I was still getting a water odor and felt I had wasted my money since issue had not been resolved. The sales rep, the service techs and the general manager were all very hands on and responded timely to my phones. After a few trips to my home, it was determined that odor was result of the water heater. Since servicing water heater, I have not had any issues with odor. I own Galene Water Treatment Services an apology for my previous review since my water issues are resolved and I appreciate their efforts in helping resolve the odor issue to my well water. Please ignore my previous review. Thank you and praises are now in order.
- t
I recently had the pleasure of using Birdseye services, and I must say, I am thoroughly impressed. From the very beginning, their team was prompt, professional, and incredibly knowledgeable. They went above and beyond to meet our needs and exceeded our expectations. What truly sets Birdseye apart is their attention to detail and commitment to quality. The work they performed was not only top-notch but also completed efficiently and within the specified timeframe. Communication with their team was seamless, and they were always ready to address any questions or concerns we had. Additionally, Birdseye's customer-centric approach and dedication to ensuring our satisfaction was evident throughout the entire process. I can confidently say that Birdseye is a company that takes pride in what they do, and it shows in the results they deliver. I would highly recommend Birdseye to anyone seeking exceptional service, expertise, and reliability with their service.
- l
I had the absolute pleasure of going through my onboarding process at Birdeye, guided by the incredible Onboarding Specialist, Himani Kashyap. Her expertise and approach truly set the stage for a remarkable journey into this organization. Here's why Himani deserves a standing ovation for her exceptional work: User-Friendly Onboarding Experience: Himani has an incredible knack for making complex processes feel incredibly user-friendly. She took me through each step of the onboarding process with utmost clarity and patience. Her attention to detail ensured that I never felt overwhelmed, and the entire experience was seamlessly easy to follow. Informativeness that Leaves No Stone Unturned: I was blown away by how well Himani made sure that I had all the information I needed. Her thoroughness ensured that I was well-prepared and confident as we are new to Birdeye. Exciting Introduction to Company Culture: What truly stood out was how Himani made the onboarding experience feel exciting and engaging. Patient Guidance that Builds Confidence: Himani's patience is unmatched. She never rushed through anything and was always ready to address my concerns and questions. Her warm and approachable demeanor made me feel comfortable to seek her guidance whenever I needed it. This kind of support is invaluable during the onboarding process. Motivating for Business Growth: She highlighted how my contributions would directly impact the company's success. Himani Kashyap's role as an Onboarding Specialist goes beyond the typical expectations. She doesn't just help new customers, but she empowers them to thrive. Her exceptional skills in making the onboarding process user-friendly, informative, exciting, and motivating are an asset to Birdeye. I have no doubt that her contributions will continue to help the business grow. Thank you, Himani, for an outstanding onboarding experience.
- r
Logicile d'enquête Pros: Ce logiciel a une fonctionalité parfaite, facile a utilisé . Tres bon pour les enquête . Cons: Aucun probleme retrouve a mon niveau . Un peu cher pour les petite entreprise.
- p
My onboarding experience with Itishri was excellent. She was very polite, easy to understand, and was able to answer and explain all of my questions. I give her 5 stars!
- k
The onboarding process was great. Anjali helped us out a lot explaining all the steps and features. Thank you!
- s
I was in a misdemeanor case and you guys were able to handle it so well. Attorney Alexandra and Ashley were able to help me from start to finish. Thank you.
- a
I genuinely think she is a very well organized attorney. I have absolutely nothing bad to say about The Attorney Alexandra and the service she provided. She would always give me a very well explained update even when not requested. I would definitely come again to her for help.
- p
Jones Law Firm, LLC is the firm to chose for someone in need . Jones Law Firm helped me win my case . Alexandra Jones is a great attorney. Ashley M. was super helpful answered all my questions in a compassionate, respectful and knowledgeable way. Thank you
- l
Stellar customer service.
- p
I would like to recommend Jones Law Firm, LLC to someone in need of a civil court representative. Jones Law Firm helped me settle with my court case in a timely manner. Alexandra Jones is a skilled attorney. Sara M. was compassionate, respectful and knowledgeable.
- m
Michael, Himani, and Rishi are the best! Thank you all so very much for making the onboarding process easy and simple. They have made our experience easy from start to finish!! :)
- s
top notch
- j
Ritesh did an AMAZING job during the Birdeye Onboarding process. He explained everything very well and was easy to work with. Thank you!
- e
great company for my small business to do business with, Birdeye's team is excellent!!
- n
Wonderful customer service. Can’t wait to see how this helps my small business.
- l
The onboarding process was stellar. Their customer service and support is amazing. I would highly recommend their services.
- k
- b
Application of the Birdeye software is helping the company penetrate the market place and makes it easier to respond to clients/customers in real time or with AI enhanced messages. The support is very good and the staff clearly articulate their messages and deliver at a pace this commensurate with the client.
- b
- b
Himani and Rishi did a great job onboarding our company! They made it very easy to get started.
- m
Onboarding was thorough, with lots of optionality for customizations. Itishri is an excellent trainer. We are already seeing great results with the product. Thanks!
- t
Dear Birdeye Team, I wanted to take a moment to express my appreciation for the outstanding service I've received from your team. Over the past few interactions, I have found your staff to be incredibly attentive and helpful. Birdeye's system is undeniably effective in addressing my needs and concerns. The last two calls I had with your team members were particularly noteworthy. They were not only knowledgeable but also exceptionally kind and attentive, making the entire experience a pleasure. Thank you for consistently going above and beyond in delivering top-notch customer service. It's rare to find a company that is so dedicated to addressing customer issues promptly and effectively. Keep up the fantastic work! Warm regards,
- l
My experience with Birdeye customer service is always great! They go above and beyond to make sure I understand all the functionalities of the app and that everything worked perfectly. I worked closely with Itishri and she was always positive and helpful and went beyond the call of duty to help me set things up and followed-up on results. I recently added the Google Booking tool and Deepti was super helpful in setting it up for us. Birdeye is a Great platform! We have had more reviews each week than we had in years. Thank you!
- y
I'm thrilled to share my experience with BirdEye for my family law firm. Their level of attentiveness truly stood out, especially when I emphasized how busy my schedule was onboarding ….the team at BirdEye displayed remarkable patience, kindness, and utmost professionalism throughout our collaboration. Their support has been instrumental in enhancing our online presence and reputation. We couldn't be happier with the results. BirdEye has been an amazing partner for our firm!