Birdeye Review Pros: BirdEye gives regular , prompt feedback from my patients, it makes following up with my patients so easy. Cons: I have not found anything yet that I do not like. Overall: This service keeps tabs on my reviews so I see EVERYDAY how my staff is doing. I can address the few issues I have had quickly while it is still fresh in everyone's mind and turn a negative into a positive!
"Nothing But The Best! Doing the best for Reviews" What do you like best? If your looking to get the best reviews this is the best company to work with for that! As an office manager with so much on my plate this is one thing I don't have to spend hours focusing on, its so easy! Customer service is great always there to help and answer any questions. I like being able to go on to our Birdeye site and setting goals and being able to manually send someone a chance to leave a review What do you dislike? Were new with Birdeye but so far there is nothing to dislike, everything's been great. Recommendations to others considering the product If you are looking for reviews to increase your business this is the Only company to go with! They make it so easy and great to work with. What business problems are you solving with the product? What benefits have you realized? We did not want to bombard our patients by hounding them to do a review every time they came in for a visit, using Birdeye the patient gets a simple text and email deciding if they want to and the tools to leave the review is so quick and easy that were just getting the greatest response! Being able to implement our reviews on our website is one of our main goals as everyone knows people go by what they read and this has made a big impact
Satisfied overall Pros: The software keeping track on my reviews. The texting service. Cons: It is simple and foesn't do a heck of a lot sure its fun to have everything in the same place but i think its expensive for a «reminder» reputation stacker hade similar for 60 a month. Overall: Good service and walkthrough, easy to use software.
Fenix Ammunition Pros: I like the tie-in with Google Reviews and the ability to send information via text message. Cons: Needs to be an 'all in one' solution so I don't have to purchase multiple application from different companies in order to get what I need. For example: - Needs to have product reviews - Needs to be able to push and retrieve data from Mailchimp and other mass email marketing applications Overall: So far, it has been a good experience. We're already seeing additional reviews come through. Hope to see that continue.
New Client Review tool implementation Pros: Easy to use, and the implementation support Cons: No downside that I can tell so far, very easy to use. Overall: Really great and easy, from the first phone call through kick-off call
Babette did a great job and was quick on her feet when we found the account was set up with our business name rather than online advertising image- great job Babette and thank you so much for a very efficient implementation, I look forward to speaking with you next week!
Ease of use Pros: Send instant reviews and reminders less work for us Cons: I would liked to see contact communication on phone app Overall: Reviews help your business and actually saves you money on advertising