Before BirdEye, Sebastian Moving had 10 movers and 6 trucks. Their limited staff was busy hauling furniture between homes and buildings, and simply did’nt have the time to follow-up with each customer after a service to ask for a review. With BirdEye, they were able to automate the review collection process, allowing them to ask every customer for a review at the right moment. This helped them generate 46x more Google reviews in just 18 months, resulting in exponentially more customers – the company now has 27 trucks and hundreds of movers to accommodate the growing demand for their services.
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