Resources

How do modern multi-location marketers coordinate the many customer touchpoints - online reviews, listings, surveys, chats and more - that make up today's customer experience?

We analyzed over 70,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.

Here's how property management companies can turn their happy tenants into a powerful marketing engine.

Bobby Dimovski, Founder & CEO of 4MJ Social, shares how he and his team succeed at building up their clients’ online presence through listings, online reviews, social & chat.

In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.

We’ll sit down with Amberlee Maya, Director of Marketing at Rent King, and learn her secret to turning customers into lifelong brand advocates.

We talk with Ashley Cash, Senior Manager of Customer Experience at Globe Life, and focus on how multi-location businesses can better understand the Voice of the Customer.

A Q&A with Joey Randazzo, CEO of Becoming Media. We talk about how multi-location marketers can use business listings and online customer reviews to drive top-of-page SEO.

Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.

We’ll sit down with JD Dammeier, founder of the Birdeye Agency partner Bizinga, and Nate Henry, our VP of Channel Sales, and discuss how agencies can reduce client churn.

Birdeye Surveys puts your finger on the pulse of customer sentiment. Start sending effective customer surveys in minutes using 2-way text messages, email, video, or chat.

Birdeye Referrals helps you create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue.

Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.

These days, all it takes to kill a great marketing campaign is a few bad reviews and negative social posts. An Experience Marketing strategy can help you play defense.

In this webinar, we’ll discuss how you can leverage reviews and referrals to supercharge your conversion rate across all your clients’ marketing channels.

Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.

Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.

In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.