Resources

We’ll sit down with Amberlee Maya, Director of Marketing at Rent King, and learn her secret to turning customers into lifelong brand advocates.

We talk with Ashley Cash, Senior Manager of Customer Experience at Globe Life, and focus on how multi-location businesses can better understand the Voice of the Customer.

A Q&A with Joey Randazzo, CEO of Becoming Media. We talk about how multi-location marketers can use business listings and online customer reviews to drive top-of-page SEO.

Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.

We’ll sit down with JD Dammeier, founder of the Birdeye Agency partner Bizinga, and Nate Henry, our VP of Channel Sales, and discuss how agencies can reduce client churn.

Birdeye Surveys puts your finger on the pulse of customer sentiment. Start sending effective customer surveys in minutes using 2-way text messages, email, video, or chat.

Birdeye Referrals helps you create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue.

Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.

These days, all it takes to kill a great marketing campaign is a few bad reviews and negative social posts. An Experience Marketing strategy can help you play defense.

In this webinar, we’ll discuss how you can leverage reviews and referrals to supercharge your conversion rate across all your clients’ marketing channels.

Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.

Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.

In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.

Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.

This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.

Personalized experiences create loyalty. In this webinar we will dive into key strategies that Waterstone Mortgage employs across 200+ locations to create raving fans.

In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.

Missed messages lead to unhappy customers. Here's how you can stay on top of all interactions from text, email, chat, Facebook Messenger and even voicemail.