Resources

Birdeye Surveys puts your finger on the pulse of customer sentiment. Start sending effective customer surveys in minutes using 2-way text messages, email, video, or chat.

Birdeye Referrals helps you create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue.

Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.

These days, all it takes to kill a great marketing campaign is a few bad reviews and negative social posts. An Experience Marketing strategy can help you play defense.

In this webinar, we’ll discuss how you can leverage reviews and referrals to supercharge your conversion rate across all your clients’ marketing channels.

Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.

Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.

In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.

Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.

This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.

Personalized experiences create loyalty. In this webinar we will dive into key strategies that Waterstone Mortgage employs across 200+ locations to create raving fans.

In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.

Missed messages lead to unhappy customers. Here's how you can stay on top of all interactions from text, email, chat, Facebook Messenger and even voicemail.

In this webinar, we'll discuss how you can highlight the need for end-to-end CX solutions to clients that create stickier, long-term relationships and drive immediate results.

In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.

Here are some strategies to help auto dealerships collect reviews, engage customers through email marketing & social media, & grow business even during uncertain times.

In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.

Join us for a fireside chat with Ashley Cash, Senior Customer Experience Manager at Globe Life, where we'll discuss how you can turn happy customers into increased revenue.