15 contractor review sites you need to know

Are you tired of hiring contractors who underdeliver or overcharge? Finding skilled and trustworthy professionals for your projects can be time-consuming and frustrating. With so many options available, it’s difficult to know where to start and identify “the one” and the most skilled contractors in your area.

In this blog post, we’ll dive into 15 contractor review sites that can help you find the perfect match for your next project. From home renovations to commercial construction, these platforms offer a wealth of information, including ratings, testimonials, and portfolios.

What are contractor review sites? 

Contractor review sites are online platforms where customers can share their experiences with contractors they've hired. These sites typically allow users to:
✅Rate contractors based on overall satisfaction.
✅Write reviews about the contractor's work, communication, professionalism, and overall experience.
✅View portfolios of the contractor's previous projects.
✅Read testimonials of what other customers have said about the contractor.

These sites can be a valuable resource for businesses and individuals looking to hire contractors, as they provide insights into the contractor's reputation and quality of work.

5 Questions to ask before you check the top contractor review sites

But before you research outside, reflect on the questions to ask before getting a contractor review site:

1. What type of contractor are you looking for? 

There are many different types of contractors, so it’s important to know what you need before looking for reviews. 

For example, if you’re looking for a general contractor, you’ll want to find a site that specializes in reviews of general contractors.

2. What is your budget? 

The cost of hiring a contractor can vary widely, so it’s important to set a budget before you start looking for reviews. 

This will help you narrow down your options and find contractors that are within your price range.

3. What type of work do you need to be done? 

The specific type of work you need to be done will also affect the reviews you want to read. 

If you’re looking for a contractor to remodel your kitchen, you’ll want to find reviews of contractors with kitchen remodeling experience.

4. What are your most important factors? 

When looking for reviews, it’s important to consider what’s most important to you.

You might be looking for a contractor with a good reputation, a competitive price, or a quick turnaround time. Someone who clearly understands your requirements and has a similar experience to be able to pull off yours efficiently. 

Top 15 contractor review sites

Contractor review sites help businesses grow faster, build social proof, and become trustworthy market names. Ensure you establish a presence on all niche-specific eCommerce review sites and encourage customers to share their experiences on these websites. 

Here are the top 15 contractor review sites you must be listed on:

1. Google Business Profile 

The world’s biggest search engine also happens to host the most important review site – your Google Business Profile (GBP). Every time a customer looks for a business, one of the first things that will pop up is your profile with reviews. Ensure you have updated your GBP. 

For more information, check out our complete guide to Google reviews.  

2. Facebook 

Facebook is one of the places where customers can discover new contractors through reviews.

Facebook does not have a 5-star rating system. Instead, it has Facebook recommendations, which allow customers to recommend or not recommend a particular business. 

3. Porch

Porch is a local home services website that helps homeowners with projects, maintenance, and repairs by connecting them with quality professionals. Customers can reach out to you directly after reviewing your profile.

Click here to sign up for your Porch account.  

4. Yellow Pages 

Yellow Pages has long been a trusted resource for finding local businesses, including contractors. While it may not be as widely used as newer online platforms, it still offers a valuable database of contractor information and reviews.

Click here to claim your Yellow Pages listing. 

5. Houzz 

Houzz is a contractor review site that connects interested homeowners with design professionals. So if you’re involved in landscaping and remodeling, make sure you have your business listed on Houzz. Learn more about Houzz reviews.

6. Thumbtack 

Thumbtack allows customers to find local professionals all over the internet- that’s anything from piano teachers to massage therapists to contractors. The site currently has 10 million users and 2150,000 businesses using its services. 

Click here to claim your Thumbtack listing. 

7. Angi

Angi (formerly known as Angie’s List) is a home services platform that allows customers to connect with quality local contractors best suited for their home repair and maintenance needs. You can request customer reviews from Angi and upload images of your work to manage your reputation effectively and efficiently.

Claim your Angi listing here.

8. HomeStars 

If you are a contractor in Canada, then HomeStars is an important contractor review site to be listed in 2023. By being listed on this website, you can make sure that your business is accessible to the 8 million homeowners who visit HomeStars every year.

Customers looking for contractors can find your business easily and also view the reviews left by existing customers on your profile.

Click here to get started with HomeStars. 

9. Construction.co.uk

For contractors serving localities in the UK, a presence on construction.co.uk is an important factor to grow their business. This is one of the most trusted platforms for customers to look for reliable and recommended contractors for their projects. 

Customers can choose contractors across 100+ categories and also validate their choice based on the reviews received on their profiles. 

10. Foursquare

Foursquare is a leading listing platform for all businesses. Contractors can benefit from creating a Foursquare business listing, allowing customers in their target location to find them easily. Prospective customers can view the location of the business along with the ratings and reviews left by existing customers on the site. 

11. Better Business Bureau

For any business, a listing on the Better Business Bureau (BBB) is a mark of trust. And this holds true for businesses in the contracting industry as well. On this website, customers in the United States, Canada and Mexico region can find businesses that suit their requirements and come recommended by other customers.

Contractors can apply for a BBB certification, claim their free listing profile, and be discovered by potential customers. 

Click here to get accredited with BBB.

12. TrustedPros  

TrustedPros has helped homeowners in America find reliable and efficient contractors for their home service needs since 2004. The website allows businesses to create listings on the website and garner reviews from their customers. Along with the reviews, the platform also allows a unique TrustRank to each contractor based on the review volume and quality of their listing. 

Having a presence on this site can definitely boost your appeal to customers. 

Click to register your company on TrustedPros. 

13. Pro Referral

Pro Referral is a platform that allows customers to easily hire trustworthy professionals. It is now an initiative of Home Depot and provides access to hundreds of qualified contractors across America. 

Customers can view reviews on each contractor’s profile before purchasing, helping contractors convert leads faster. 

14. MyBuilder

MyBuilder is a platform that connects contractors and prospective customers looking for services in a particular location. You can sign up on this website for free and pay a small fee only when the lead moves to the contact stage. 

Customers can visit the profile of each contractor, read reviews, and choose the ones they wish to connect with. 

Having a presence on this site and asking customers to leave reviews here can help you grow your contractor business faster. 

15. Local roofing

This platform is primarily for roofing contractors to get featured in their service locations to the target audience. Customers can choose from the pool of listed contractors based on the information on their profiles and the reviews/ratings left by existing customers. 

It is a simple website, but it can be very effective for roofing contractors who want to grow their business by featuring customer reviews. 

Can you find a good contractor online?

Yes, you can find good contractors online. All the above-mentioned sites allow you to read reviews from other homeowners, compare prices, and get quotes from multiple contractors. They can be a great resource for finding a qualified and trustworthy contractor for your project. 

But how to know whether these contractors will do justice to your project? 

Here are some additional questions you can ask when evaluating a good contractor: 

11 Questions to ask before finalizing a good contractor online 

By asking these questions, you can be sure that you are hiring a qualified and trustworthy contractor who will do a great job on your project: 

1. How many reviews are there? 

The more reviews, the more reliable the site is likely to be.

2. How recent are the reviews? 

It’s important to read reviews from recent projects to get an accurate sense of the contractor’s current work quality.

3. Are the reviews from verified customers? 

Some sites only allow verified customers to leave reviews, which can help to ensure that the reviews are genuine.

4. Are the reviews positive or negative? 

Read positive and negative customer reviews to get a balanced view of the contractor.

5. Are you licensed and insured? 

This is important to protect yourself in case something goes wrong during the project.

6. How long have you been in business? 

This is a good indicator of the contractor’s experience.

7. What type of work do you specialize in? 

This will help you make sure the contractor is qualified for the type of work you need done.

8. Can you provide me with references? 

This is a great way to get feedback from other homeowners who have worked with the contractor.

9. What is your warranty? 

This will protect you in case something goes wrong with the work after it is completed.

10. How do you handle changes to the project? 

This is important to know in case you need to make any changes to the scope of work during the project.

11. What is your process for resolving disputes?

This is important to know in case there are any problems with the project.

In this video, Kasey Hogland, Marketing Director at Williamson Foundation Repair, shares how she uses Birdeye Messaging and Webchat. With them, they never miss customer messages and address urgent customer questions and requests, even when there is no one in the office to attend phone calls. 

These features have allowed Williamson Foundation Repair to provide the excellent customer service they are known for continuously.

Tips for finding a good contractor online

Here are some time-tested and helpful tips from customers who have hired contractors online that might be useful to you: 

• Start by researching the type of contractor you need

Do you need a general contractor, a plumber, an electrician, or someone else? Once you know what type of contractor you need, you can start narrowing down your search.

• Reflect on the reviews properly

This is the most important step in finding a good contractor online. 

 Stay vigilant about whether the contractor business has incentivized the review from the customer. 

• Get multiple quotes

Don’t just choose the first contractor you find. 

Get quotes from several contractors so you can compare prices and services.

• Ask questions

Once you’ve found a few contractors you’re interested in, be sure to ask them questions about their experience, their pricing, and their guarantees.

• Check references

Finally, be sure to check the contractor’s references. This will give you a good idea of how they’ve treated other homeowners in the past.

By following these tips, you can find a good contractor online who will do a great job on your project.

For more details, check out our article on what contractor reviews mean for your business.

How to get chosen on contractor review sites?

Once you get your business listed on these sites, you might wonder how to stand out. Here are a few steps you can take to be the obvious choice in your area. 

Claim and maintain your business listings 

The first thing you should do on each one of these sites is to claim your business listing. That will allow you to edit your business information, add high-definition photos, and engage with your customers. 

Once you have claimed your business listings, ensure the correct name, address, and phone number (NAP) on each one are correct. 

Send review requests 

There’s a simple trick to getting more reviews on sites: requesting and reminding customers to leave reviews. Most customers understand how much a review can help a local business and are more than willing to give you feedback. 

Birdeye makes it super easy to send review requests with one uniform Google review link. 

An email or text request is the most effective way of getting more feedback. Make the process simple for your customers so they just click a button and leave a review.

Related read: 10 ways to get more customer reviews with examples

Monitor reviews 

A bad review can end up doing damage to your business’s reputation. After all, nobody wants to get a contractor they can’t trust. That’s why monitoring your reviews is important so you can act immediately. 

Monitoring reviews also allows you to see how you can improve business operations. If you see something like “bad service,” that can give you valuable feedback on how you can improve your experience for future customers.
Therefore leveraging online review management software like Birdeye can actively collect and manage reviews from hundreds of review sites, ensuring a strong online presence.

FAQs about contractor review sites

Reach more customers by optimizing your presence on these contractor review sites and integrating Birdeye

Businesses, especially those in the contracting industry, should establish a strong presence on niche-specific business sites. 

Contractor review sites can help you grow your business and reach a wider audience. It is important to encourage customers to leave reviews on these sites and actively manage them.  With Birdeye, it’s easier than ever to collect and monitor reviews.

Birdeye’s AI-powered reviews software simplifies your entire online reputation management by: 

• Centralized review management
• Seamless review generation
• Sentiment analysis
• Competitive benchmarking
• Team collaboration
• Reputation management strategies
• Customer satisfaction tracking
• Integration with over 3,000 CRM tools and software

Find out why more than 150,000 businesses use Birdeye to get new reviews and improve customer experience.