How to leave a review on Google

Matthew Anderson

4 min read Last Updated Jun 17, 2022

How to write a Google review

Writing a Google review is a great way to show businesses your appreciation for their services. To leave a Google review for business is a great way to show your appreciation for their services. Google is the most visible review site on the Internet with over 67% online reviews written on the platform. And, If you’re a local business, collecting Google reviews is crucial. Here’s how your customers can leave a review on Google on both desktop and mobile.

Are you a marketing manager looking for more tips on how to collect and manage your Google reviews? Check out this audio guide — It covers everything you need to know in less than 20 minutes.

 How to leave a Google review on desktop

  1. Find the business’s Google Business Profile. Usually, you’ll need to type in the business’s name and the city that it’s located in Google search.

  2. Next, click the “Write a Review” button on the business’s Google Business Profile panel.
    google reviews example

  3. A pop-up titled “Rate and Review” will show up on your screen. Leave a star rating, a description, and a photo (the description and photo are optional).

  4. Click “Post”. 

How to Leave a review on mobile

Don’t have access to a desktop? Here’s how you can leave a review on the Google Maps app. 

  1. Open the Google Maps app on your mobile device.
How to Leave a google review on your smartphone

2. Type the business’s name in the Google Maps search bar.

How to find your business on Google Maps

3. Click on the relevant business, then click the tab labeled reviews.

Business profile on google maps and search engine result page

4. Add a star rating in the section labeled “Rate & Review”, then leave a comment (this is optional).

how to add Google Reviews on a mobile device

5. Click the “Post” button. 

Can you write a review without a Google account? 

Google has eliminated the ability for customers to leave anonymous Google reviews, but you are able to leave a review on Google Maps without a Google account. Here’s how to do it:

  1. Go to Google maps and search the business you want to review
how to leave anonymous Google reviews on Google Maps

In the upper right corner of Google, click on the apps icon. This will open up and you will see Maps as an option. Once there, use the search bar and find the business you want to review

2. Connect your email

How to create google account to continue to google maps with current email address

Before you can leave review, you’ll be prompted to create a Google account, but don’t worry. Instead, you can connect your current email address. Click the prompt and enter whatever email address you want to use. Google will need to validate that the non-gmail account belongs to you by sending you a confirmation code. Once your email is verified, you are all set to post a review.

3. Rate your business and leave a review

Display Google Reviews and Ratings on your website

Under the business you searched, you should see a star rating and an icon to write a review. From here, you can leave a review and start rating based on your experience.

Why Google reviews matter for businesses

If you’re a business owner, getting more Google reviews is crucial for your business. Not only is it a major factor in your business’s search ranking, but it also helps build trust and credibility with your customers. This is done by acquiring valuable testimonials from your customers that you can use as a marketing tool for your business.

Not only do reviews matter in terms of increasing your businesses visibility, it also gives you honest feedback that you can grow from. If you receive multiple reviews from your customers saying that they love your product, but that your prices are too high, you can take that into consideration as a means to improve your business practices resulting in happier customers, and more positive reviews.

How to get more Google reviews 

Now that you know about the steps that it takes for a customer to leave a Google review, you can start thinking about how you can start collecting more reviews from your customers.

A platform like Birdeye can help. Birdeye is the #1 online reviews platform that can help you get new reviews, monitor them, manage and amplify their impact by helping you use it for marketing your business.

Birdeye integrates with 3000+ CRMs and can help you fully automate review requests. The result is a healthy stream of recent online reviews helping you show up higher on online search results and attract new customers.

More than 80,000 businesses use Birdeye to collect reviews on Google and 150+ sites, connect with customers, and use this data to deliver fantastic customer experiences.

Download free guide on how to get more google reviews.


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