You’ve heard of Google. But have you heard of Google My Business—and how it can help you grow and market your business? Read on to learn how to set up your Google My Business page to rank higher on Google and attract more customers.
Table of contents
For a comprehensive list of tips on how to generate more leads with Google My Business, check out this audio guide. It covers everything you need to know in less than 20 minutes.
Why Google My Business Matters
What’s worse than having no online presence? Being online with the wrong information. If your customer calls and it’s a wrong number—then that customer is going to your competitor. And what if your customer goes to your old address? Or arrives at your business after closing time because she had the wrong business hours? Not good, right? Let’s make sure these things never happen to your business.
Let’s start with your Google My Business page. Wait, let’s rewind. What is Google My Business? Well, Google My Business is a tool that helps you manage how your business appears in Google Search, Google Maps, and Google reviews. It’s a free tool and is super helpful for ensuring that the correct information about your business appears on both of these pages, making it less likely that you lose a customer to your competition.
Claiming Your Business Profile
If you don’t have a Google My Business page, let’s set you up with one:
- Create an account.
Log in to the Google Account that is associated with your business. Don’t have a Google Account? Create one.
- Go to google.com/business. Select the blue “MANAGE NOW” button in the top, right corner.
- Enter your business name.
- Enter the address of your business.
Check the box that says “I deliver goods and services to my customers.” if you go to your customer’s locations instead of them coming to you. Do you work from home and don’t want your home address made public? Check that box too, and then check the box that reads, “Hide my address (it’s not a store)”
- Choose your business category.
These categories help Google connect you to the customers searching for your services. For example, if you chose “Dental Clinic” as your primary category, Google may also show your business in search results for “Dentists” and “Pediatric Dentists.”
Be as specific as you can when choosing a category. For example, choose, “Chinese Restaurant” over just “Restaurant.” Add more categories to your primary business category as well. For example, if you’re a car dealership that also repairs and details cars, choose “Car dealership” as your primary category and add “Auto repairs” and “Car detailing” as additional categories.
You can’t create your own category (there’s a drop-down menu to select from). If you don’t see the category you’re looking for, get even more general in your choice.
- Add Your Information
Add the phone number and website of your business. If you don’t have a website, Google My Business will build you one for free based on your Google My Business page. (That’s so nice of Google, right?)
- Hit “Finish”
Verifying Your Profile
Congrats! You have a Google My Business page. But you won’t be able to edit your business info in Google until you’ve verified your business. Verifying your business helps ensure the accuracy of your business info across Google. You don’t want a business that isn’t yours claiming to be you, right? And verified businesses are twice as likely to be trusted by consumers.
There are several ways to verify your business, the most popular way is by postcard. Here’s how to get verified by postcard:
- After you’ve selected “Finish”, you’ll be at the “Choose a way to verify” screen. (If you aren’t logged in. Log in. Then select the red, “Verify now” banner at the top of the page.)
- Make sure the Contact name, Business name, and address are all correct.
- Select that blue “Mail” button.
- Enter the name of the person who should receive the verification postcard (or you can leave it blank).
- Click “Send postcard.”
- Wait up to five days for your postcard to arrive.
- Log into your Google My Business account. If you have multiple locations, chose the location you’d like to verify.
- Next, tap “Enter code.” Enter the unique verification code written on the postcard.
- Yay! Now you’re Googleable.
Other Ways to Verify Your Business
Some businesses are eligible to be verified by phone.
- You’ll see a “Verify by phone” option when you request verification via the “Verify now” banner.
- Make sure you can directly answer the phone if you chose “Verify by phone.”
- Then all you have to do is answer the phone and enter the code from the message.
Some businesses are eligible to verify their listing via email.
- Just select “Email” from the verification options.
- Check your email.
- Click the “Verify” button in the email.
Frequently asked questions
Search for u0022my businessu0022 in your Google search bar. Or you can simply visit google.com/business. Follow the prompts to find and manage your business.
Yes, the Google My Business page (now called the Google Business Profile) is free.
You can now get started with Google My Business. Make sure to add as much information, photos, and videos as you can. Also make sure you include a business profile photo, the area you serve, your hours, attributes (outdoor seating, open late, delivery), the day and year you opened, and a public phone number and website URL. Ready to take the next step in Googlability? Click on the banner below for a copy of the local search SEO checklist.
Originally published Nov 27, 2018 10:55 AM, updated Nov 30, 2022